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Towneplace Suites by Marriott Broken Arrow

Broken Arrow, Oklahoma United States of America

Towneplace Suites by Marriott Broken Arrow
4.5

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erikamN9441YN
3 years ago
Like home! I’ve been staying here for a year on business. This hotel is a second home to me. Management is great and takes care of any issues. Front desk staff is friendly and accommodating. I wouldn’t want to stay anywhere else.

Property Location
With a stay at Towneplace Suites by Marriott Broken Arrow in Broken Arrow, you'll be within a 15-minute drive of Tulsa Expo Center and Tulsa County Fairgrounds. This aparthotel is 8.5 mi (13.6 km) from Woodland Hills Mall and 8.5 mi (13.7 km) from Hard Rock Casino Tulsa.

Rooms
Make yourself at home in one of the 97 guestrooms, featuring kitchenettes with refrigerators and stovetops. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and microwaves, and housekeeping is provided daily.

Amenities
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This aparthotel also features complimentary wireless Internet access, a television in a common area, and a picnic area.

Dining
Grab a bite from the snack bar/deli serving guests of Towneplace Suites by Marriott Broken Arrow. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
erikamN9441YN
|1 review
Like home! I’ve been staying here for a year on business. This hotel is a second home to me. Management is great and takes care of any issues. Front desk staff is friendly and accommodating. I wouldn’t want to stay anywhere else.
foodie_vacay_travel
|1 review
Excellent Customer Service We booked one night here and I am glad we did. The room was very clean and the customer service was outstanding. We were in Broken Arrow for the weekend for a soccer tournament. After a morning soccer game on Saturday in the mud, I called the hotel and inquired if we could check in early. We were accommodated which was a big help to prepare my daughter for her next soccer game that afternoon. We turned on the TV later that afternoon and it was not working properly. The women at the front desk came right up and resolved the issue. They even took $50 off our room rate. Later that evening I approached the front desk to request change for the washer and dryer and was given a detergent pod and dryer sheets free of charge. The customer service we experienced made our stay very pleasant. We plan to return if we are ever in the area again.
NachoTraveler
|1 review
Average, wouldn’t recommend Hard to recommend this place. The whole 2nd floor smelled like a cheap air freshener. Our kids even mentioned that. The hair dryer nearly caught on fire and we asked for a new one and never got it. The chain lock on the door didn’t work. It was a good location but for a Marriott it didn’t live up.
GinBlox
|1 review
Nice Hotel! Nice Staff! I was pleasantly surprised during my recent visit to the TownePlace Suites in Broken Arrow. I have been hesitant to go to a hotel during the Pandemic. But, I found this hotel to be very clean. And, the staff seem to really care about guest satisfaction. I had several encounters with the Manager Lisa. And, each time she was friendly & professional. I would definitely recommend this property to anyone staying in the area.
sactokw
|1 review
Nice place to stay in Broken Arrow Stayed 4 nights in a King studio on 3rd floor for work. Pros: Staff seems nice and helpful. Good location. Room fairly clean. Full size fridge and microwave. Comfortable bed. Breakfast buffet still on even during Covid times (good variety including packaged oatmeal, bagels, waffle maker, biscuit & gravy, yogurt, fruit, etc). Cons: Hotel showing its age. Soap holder fell from wall. Difficulty getting into small gym as room key did not work. Room AC did not work well (programed to be at 70 degrees, but only cool to 73-74 degrees). Small bathroom. Thin walls/floor/ceiling as steps from room above or hallway can be heard. Low water pressure in bathroom. Overall, nice place with some little problems. Nice staff and breakfast.

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