Arcadian Hotel

Brookline, Massachusetts United States of America

Arcadian Hotel
3.8
Availability
robertrB2818AQ
29 days ago
Room mix-up I initially had a mix up with my room and the staff were extremely helpful. The two young men at the front desk, I believe their names were Angelo and Sam, resolved the issue expediently and productively. On top of that they let me check in early. Overall a great experience in a great location.

Property Location
With a stay at Holiday Inn Boston-Brookline in Brookline, you'll be in the suburbs, within a 15-minute walk of Coolidge Corner Theatre and John Fitzgerald Kennedy National Historic Site. This historic hotel is 0.8 mi (1.3 km) from Beth Israel Deaconess Medical Center and 1.2 mi (1.9 km) from Fenway Park.

Rooms
Make yourself at home in one of the 225 individually furnished guestrooms, featuring microwaves and flat-screen televisions. Wired and wireless Internet access is complimentary, while video-game consoles and satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Dining
Satisfy your appetite for dinner at the hotel's restaurant, Atrium Cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
matthM3600EK
|1 review
Failing AC and lack of responsiveness ruin experience. Our 4 day stay in early August was marred by multiple AC failures. Each time the hotel tried to "fix" the issue (which was appreciated) but each time the fix did not last and we woke up 2 of our 4 nights sweating and unable to fall back asleep. The 2nd time was the night before our departure which made our trip home quite uncomfortable. As we departed at 5:30 AM there was not management available to address our issue upon checkout. I was assured I would hear from management within 24 hours with a remedy to our diminished stay. Unfortunately this was a false promise. I contacted the hotel via email and got a few promising responses that directed me to other contacts. One offered a discount on a future stay which is useless to an out of town guest not planning a return. That trail has now gone dry and the hotel has not responded to any of my emails in the last 10 days. I was only looking for the hotel to make this situation right and would not have posted this review had they done so. I cannot recommend people choose this location due to the AC issues (also mentioned in other reviews) but more importantly the customer service.
desiworldtravelers
|1 review
Unique hotel A very unique hotel. A bit older but i would stay here again. Walkable to Boston University. Quirky and different than what you may have stayed at. Continental breakfast was average and always busy. Bathroom is small. AC in room is also a bit of an issue. But like I said I would stay here again
M1918UQlarrys
|1 review
Not Bad My wife and I stayed at this hotel for two nights while visiting Boston. Hotel was clean and comfortable. Hotel is in a nice neighborhood with easy access to public transportation the continental breakfast was good. The one thing I didn’t like was if you want to check in a couple hours before check in time there is a 75.00 charge
robertrB2818AQ
|1 review
Room mix-up I initially had a mix up with my room and the staff were extremely helpful. The two young men at the front desk, I believe their names were Angelo and Sam, resolved the issue expediently and productively. On top of that they let me check in early. Overall a great experience in a great location.
svencj2025
|1 review
Unbelievable bad customer journey. Hotel overbooked, offers a small room with bunk beds or a room in an other hotel wich is only for 3 people instead of 4. Reception not helpful and unfriendly.

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