La Quinta Inn & Suites by Wyndham Broussard - Lafayette Area

What a Pleasant Surprise! The campus and staff are admirable. My room was very clean and tastefully decorated. The staff was beyond friendly and helpful. I will definitely reurn.

Wonderful 'stay' experience! Chose this property for a night's stay while in the area and we were extremely impressed! This property is very well-maintained, is extremely clean. The front desk associate was very helpful, friendly and professional. Everything was in perfect working order and even small details such as cleverly-folded towels and a paper flower 'blossom' adorning the bath tissues make this visit exceptional! We highly-recommend this property and we'll definitely stay again when driving through the Lafayette/Broussard area.

Nice hotel but they need to work on their safety procedures We arrived on a Sunday shortly after 2:30pm, a relatively quiet time for the hotel. Unfortunately, my husband got stuck in the elevator for 45 minutes. He pressed the alarm, which rang loudly in the elevator cab, but he didn't get any response. There was no emergency telephone in the cab. He tried calling the hotel number on his cellphone but it kept on getting cut off. Luckily, I had gone out to the car so eventually l realized that he was stuck in the elevator. I went to reception to report this, but the older lady on reception was on her cellphone and told me to wait. She seemed more intent on leaving on time at the end of her shift. The right thing to do was to stay until the problem was resolved, or at least let us know that she had to leave. The younger lady, Caitlyn, who had just started her shift in the middle of all this, called the elevator company and offered us a complimentary stay. She handled my increasing hysterics and complaints well. She said that there was a service request for the elevator phone that hadn't been actioned yet. Good customer service by Caitlyn. It is a shame because the breakfast buffet was the best we had of the chains we stayed in during our 3 week road trip, and the view from the room was nice, looking onto a green field and trees, despite being close to the highway. It is unsatisfactory that a hotel doesn't have emergency elevator responses set up properly. There was a bit of confusion as to who to call about the problem, too. The housekeeping staff quickly brought out the "elevator not working" sign, so I wonder whether this is a regular occurence? The cause of the elevator malfunction was a rag (from the housekeeping trolley?) which had become wedged in the door, so clearly the housekeeping staff needs better training, too.

Nice but needs some improvement. Nice rooms which were clean. There was no liquid bath soap in the shower dispenser or liquid hand soap in the dispenser near the sink. Breatfast was average.

Travel ball stay Everything was clean and guest was friendly and fast. But, outside we got ate up by bugs sitting by pool area . Other than that. I would stay again. The breakfast was not to my liking but, a lot of people was eating with little ones