Hyatt Regency Buffalo / Hotel and Conference Center

Buffalo, New York United States of America

Hyatt Regency Buffalo / Hotel and Conference Center
3.9
Availability
Sightsee269051
9 days ago
Excellent customer service. Definitely more than I expected. The friendly staff was ready to help. The hotel was very clean the restaurant was awesome.

Amenities

Pool - Indoor
Internet - Wi-Fi - Free
Restaurant

Property LocationWith a stay at Hyatt Regency Buffalo / Hotel and Conference Center in Buffalo (Downtown Buffalo), you'll be within a 15-minute walk of Shea's Performing Arts Center and Sahlen Field. This hotel is 1 mi (1.6 km) from KeyBank Center and 3.3 mi (5.3 km) from Buffalo and Erie County Naval and Military Park.

RoomsMake yourself at home in one of the 396 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

AmenitiesBe sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a hair salon.

DiningEnjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Business, Other AmenitiesFeatured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Buffalo? This hotel has 108986 square feet (10125 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
County-Hunter
Like its namesake city, this hotel is dirty, out of date and way past its prime. We were in town for the last Buffalo Bills game at Highmark stadium and I was really looking forward to staying in a big city downtown hotel. Because of the price, I usually don't stay at such nice places and with a name like Hyatt, you know it's going to be good. Except it wasn't. The exterior areas outside the hotel were littered with trash and leftover, half eaten food was left out in the halls. The carpets were dirty and fraying. Where was housekeeping? They weren't apparently cleaning our room because it wasn't ready at 4 or 4:30. The front desk was going to give me a text when the room was ready but they forgot cause when we came back after 5, it had been ready. Rooms are nice and large with a huge tv but the rooms really need a remodel as the walls are dirty and the light switches not properly in place among other items. Like the Bills themselves, they aren't where they should be, but hey, maybe next year.
Global426636
Stay eleswhere! I had an absolutely terrible stay. The room temperature was unbearably hot and made it impossible to sleep. Guests have no control over the thermostat, which is unacceptable for any hotel. Despite multiple attempts, there was no way to cool the room down, and the heat was overwhelming all night. On top of that, the bathroom was disgusting. There was visible mold, which is completely unacceptable and raises serious concerns about cleanliness and health standards. This was not a minor issue but something that clearly had not been addressed for a long time. Between the extreme heat, lack of temperature control, and filthy bathroom, this was one of the worst hotel experiences I have had. I would not stay here again and would not recommend this hotel to anyone.
Sightsee269051
Excellent customer service. Definitely more than I expected. The friendly staff was ready to help. The hotel was very clean the restaurant was awesome.
N8809VJmicheled
First time in Buffalo, enjoyed our stay. First time in Buffalo.Excellent customer service at the hotel. Enjoyed our stay. Room is dated like others mentioned but the hotel lobby is beautiful. We will stay here again and hopefully the rooms will get renovated soon.
brittanysB3577KO
Buffalo Hyatt regency security & staff During my stay here it’s was very nice and cool. Atmosphere was very nice. One of the days I stayed an altercation almost broke out between guests. It was getting pretty heated and as soon as I thought things were about to escalate, security was right on time. There was lots of kids there so I was so happy nothing too crazy happened. The guard there seems well trained and didn’t look like someone who just got out of bed. I asked his name so I could leave a tip at the front desk for him being that I was leaving and left everything in my room. Silly me forgot his freaking name I think it started with a B, Brandon Brenden or something. The way he handled it could have made a big difference in the outcome of the situation and he handled it really well. I would definitely stay again if he’s protecting me lol.

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