Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG

Carmel, Indiana United States of America

Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG
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jeannibeanie
1 year ago
Average. I would stay again but just as easily stay somewhere else. Rooms: quite large room I asked for a single bed got a double but pretty decent size still. Looks like an updated hotel but I don't think it is. the TV is old non-streaming, the bathroom is a bath with shower versus a decent shower. the room & hallways have a musty smell, much like states where there is a great deal of humidity, but everything is clean. Parking: not really ample enough parking if the hotel is full however there is parking for larger vehicles like campers not tractor trailers Services: basic services free breakfast, I don't use the fitness room or the pool I can't speak about that. Night check-in woman has much to learn about customer service or even being friendly. She's about as nice as a rattlesnake. At 10:30 at night you would have thought I woke her up from a nap on her day off while she was on vacation I think working in general is a bother for her. I do hope that she's an exception to the staff.... I hope. No complimentary Waters.. just attitude....lol. this is a very average hotel I'd give it a three star. It is clean and bright and rooms are fully equipped with refrigerator microwave and ample enough space to move around.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Carmel, Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG is a 4-minute drive from St. Vincent Indianapolis Hospital and 11 minutes from IU Health North Hospital. This hotel is 8.8 mi (14.1 km) from Butler University and 10 mi (16.1 km) from Indianapolis Motor Speedway.

Rooms
Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include a picnic area, a banquet hall, and a vending machine.

Dining
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Kim M
|1 review
Never again IHG. Rooms and breakfast was decent. A basic hotel at best. With that being said, our baseball team chose this location for a stay to play tournament. For this basic hotel, room costs are typically $109-$180 a night. However, each of our families were charged $230+ a night for the same rooms and same basic amenities as everyone else. Management took FULL advantage of the multiple families booking.... To make matters worse, we asked for a late check out to accommodate a later game. Since we were part of "the group" the answer was no. It would "hinder housecleaning." For paying $100 more a night...no special privileges. _ Shame on you…our last booking with IHG.
jeannibeanie
|1 review
Average. I would stay again but just as easily stay somewhere else. Rooms: quite large room I asked for a single bed got a double but pretty decent size still. Looks like an updated hotel but I don't think it is. the TV is old non-streaming, the bathroom is a bath with shower versus a decent shower. the room & hallways have a musty smell, much like states where there is a great deal of humidity, but everything is clean. Parking: not really ample enough parking if the hotel is full however there is parking for larger vehicles like campers not tractor trailers Services: basic services free breakfast, I don't use the fitness room or the pool I can't speak about that. Night check-in woman has much to learn about customer service or even being friendly. She's about as nice as a rattlesnake. At 10:30 at night you would have thought I woke her up from a nap on her day off while she was on vacation I think working in general is a bother for her. I do hope that she's an exception to the staff.... I hope. No complimentary Waters.. just attitude....lol. this is a very average hotel I'd give it a three star. It is clean and bright and rooms are fully equipped with refrigerator microwave and ample enough space to move around.
johnzH1899LI
|1 review
DON'T GO HERE... Not Happy Vet. Woke up this morning (17 Nov 2023) to a lady dancing in the kitchen area to tic toc videos while the fire alarm (not building wide but in that room) when off because she was burning the bacon. The food was all burnt and gross. I try to check out and can't find the person running the front desk. After waiting I ding the bell. He finally woke up and walked out from the back room asking if there was an emergency (like a smart as) he attempted to pursue an argument. I told him to get a shirt on (no shirt under his partially unzipped hoodie), brush his teeth, and wash the sleep from his eyes so he can do his job. JZ
jjandersonmsw
|1 review
Not up to standard. Paint coming off wall. Reserved a king, got a queen. Problems here. No remote for tv in room. Would not stay again. I was disappointed with the level of care and concern as I brought these problems to management.
TheAngeloS
|1 review
Average Hotel, Easy to get to Pretty standard Holiday Inn with easy on/off the highway. The rooms are standard for a Holiday Inn and clean. The rooms were quiet and the bed pretty comfortable. I feel this may be an updated hotel as the floor seemed a little creaky at times. Our room was equipped with a small refrigerator, a microwave, and a single-serve coffee maker with pretty standard coffee. The front desk staff was very nice, check-in was easy and very quick. The included breakfast was pretty average - cereal, scrambled eggs, crispy bacon, biscuits and gravy, make-as-you-go pancakes, yogurt, coffee, juice, milk.

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