Hampton Inn & Suites Detroit/Chesterfield Township

Chesterfield, Michigan United States of America

Hampton Inn & Suites Detroit/Chesterfield Township
4
Availability
DennisLHopkins1
1 year ago
Nice Stay at Nice Hotel. Stayed here for a single night in conjunction with a wedding. My room was clean, quiet, very comfortable. Front desk service at both check in and check out was also very professional. No problems whatsoever. My only question was the extra $50 added and later retracted from my bill for “incidental” expenses. Huh? There was nothing in the room that remotely qualified as incidental, such as a fully stocked refrigerator or bar. Pet damage and such, that I could understand. Overall I had a nice experience and would recommend this as a good place to stay. Easy on/off from I-94.

Amenities

Pool - Indoor
Spa
Parking - Free
Internet - Wi-Fi - Free

Property LocationWith a stay at Hampton Inn & Suites Detroit/Chesterfield Township in New Baltimore, you'll be within a 5-minute drive of C.J. Barrymore's and Hickory Hollow Golf Club. This hotel is 3 mi (4.8 km) from Sycamore Hills Golf Club and 3.2 mi (5.1 km) from Henry Ford Macomb Hospital - Mt Clemens Campus.

RoomsMake yourself at home in one of the 92 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Conveniences include coffee/tea makers, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.

AmenitiesTake advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 10 mi.

DiningA complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Business, Other AmenitiesFeatured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Baltimore? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
hubby81
Thin walls, noisy. The walls are so thin you can hear every word of your neighbors conversations. They run out of breakfast food if it's busy. Every soda machine broken. Convenient location on Hall Rd and Gratiot. Pool, and gym were nice. Office center functional.
weddingplanner15
Rude Administration The General Manager, Dan M. is the rudest customer service representative I have ever spoken to. I called the local phone number and Made a reservation for August and they charged me for the same day I called and made the reservation. Isnt willing to give any solutions or give me credit even though it was clear that the room rate was based on a wedding block in August. He interrupted me throughout the conversation and offered zero help, only blame. Write down any front desk employee you speak to, because the customer service is abhorrent.
noral384
Pass on by! I would recommend you find another place to stay. While the room was generally clean and the bed comfortable, there were multiple small issues that led to an unpleasant stay. When we arrived, as Gold members, I inquired about the availability of a complimentary upgrade. The clerk was very pleasant and upgraded us to a king suite. The room was quite large, however, it was very difficult to control the heat and the thermostat was poorly responsive. There was no remote for the TV (I was able to get one from the front desk) and the TV reception was extremely poor; we ultimately just turned the TV off. The hotel is old and the bathroom was very small. Breakfast was typical Hampton, though the choices seemed a bit limited. When I checked out, I noticed that I had been charged for the upgrade, although they quickly corrected it when I pointed it out. The biggest issue is that the common areas of the hotel are filthy - and I mean, filthy! The carpet and furniture in the lobby are so stained and dirty that I was uncomfortable being in that area; I told the clerk at check-out that I wouldn't even let a dog sit on that furniture!
DennisLHopkins1
Nice Stay at Nice Hotel. Stayed here for a single night in conjunction with a wedding. My room was clean, quiet, very comfortable. Front desk service at both check in and check out was also very professional. No problems whatsoever. My only question was the extra $50 added and later retracted from my bill for “incidental” expenses. Huh? There was nothing in the room that remotely qualified as incidental, such as a fully stocked refrigerator or bar. Pet damage and such, that I could understand. Overall I had a nice experience and would recommend this as a good place to stay. Easy on/off from I-94.
Shane T
Horrible Worst place in all of Michigan to stay. Been going to Lake St. Clair for 8 years now and I have stayed at this place several times. It has gone way down hill. The staff was rude not only to me but other guest as well. I heard several conversations while checking in that were rude. They over booked the hotel for the week and couldn’t give my friends the room they paid for…. They complain about boat parking when over half the guest are there to fish for the week. They have very few outlets that work outside to plug up and charge boats. My advise to you is to find a new hotel because our group will. Place is terrible.

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