Red Roof Inn & Suites Chestertown

Chestertown, Maryland United States of America

Red Roof Inn & Suites Chestertown
3.5
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JustineBeee
3 years ago
Do yourself a favor and don't You think the brand would provide some sort of minimal level of standards because you think you know the Red Roof brand. But this particular location was in such poor shape. Pool out of use. Advertised fitness center was actually not usable- broken AC unit sitting on floor in middle of room. Dust everywhere. Fitness center plate removed. And it was as hot as a sauna. Door handle came off in my hand. No tissues in room. No free breakfast as advertised. But room prices were pretty high despite the false advertising. They could have at least told us the truth when we called to book.

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
A stay at Red Roof Inn & Suites Chestertown places you in the heart of Chestertown, within a 5-minute drive of Washington College and Chestertown Dog Park. This hotel is 0.8 mi (1.3 km) from Rolling Road Park and 1.5 mi (2.4 km) from Historical Society of Kent County Maryland.

Rooms
Make yourself at home in one of the 53 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Amenities
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a vending machine.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
bestyw2022
|1 review
DO NOT WASTE YOUR MONEY It was so awful staying there. The room smelled like marijuana. The vending machine's are empty. They wont open the pool there excuse is covid & when I went to look at the pool it was so nasty look like it haven't been cleaned in years! The rooms are outta date needs a upgrade really bad. While I was staying the hot water had stopped working for the whole day and they wasn't trying to give me a refund. Overall a horrible experience there. Dont spend your money there next door is way nicer and just done a makeover. I wish i could give this place 0 stars!
harryn784
|1 review
Harry Neil Room had no hot water. Notified manager and they said there is nothing they will do. Hotel was not full, so other rooms could have been offered. Asked if they would comp a room on another visit, and they refused.
BillV66
|1 review
Terrible Experience This property was purchased from Comfort Inn and all they did was change the sign! The building and our room was dirty and in poor repair. No amenities for the rate. Beds were lumpy so poor nights sleep. Avoid unless these things do not bother you. Thank you.
JustineBeee
|1 review
Do yourself a favor and don't You think the brand would provide some sort of minimal level of standards because you think you know the Red Roof brand. But this particular location was in such poor shape. Pool out of use. Advertised fitness center was actually not usable- broken AC unit sitting on floor in middle of room. Dust everywhere. Fitness center plate removed. And it was as hot as a sauna. Door handle came off in my hand. No tissues in room. No free breakfast as advertised. But room prices were pretty high despite the false advertising. They could have at least told us the truth when we called to book.
bobbies706
|1 review
Unbelievable non respect for guest in hotels I was traveling and had car trouble. So I had to get a room and after 12 hours of driving just wanted a good night sleep and get car repaired next day..only one room left cause weekend, but happy to get a room..159.00 dollars..room was in pretty good shape and would do from 11pm to morning..well got settle in bed and than heard banging and yelling across hall..It continue for 20 mins and I called down to front desk..Told me it's been going on all day..so It calmed down until 2am than yelling screaming and slamming of something maybe their bathroom door it continue till 4 and cops was called and removed them..So at 830am I checkout and ask for a discount due to the problem and no was the answer and very rude..In the parking was the same couple who was still fighting so unsure what cops did...I would have been better sleeping in McDonald's parking lot..very disappointed but will not stay ever at this location is needed again..

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