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Raffaello Hotel

Chicago, Illinois United States of America

Raffaello Hotel
4

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MandaPanda2020
4 years ago
Management Accommodations Success Story While driving my sister across country to move her to her new home, my family and I stopped at Rafaello's since they had the best price around the best food and views in town. My sister left her cash in a large envelope in the room and we didn't realize it until we were hundredsof miles away. With the help of the Rafaello cleaning and management staff, we were able to find and retrieve my sister's cash. Their service from check-in to post-check out was friendly, accommodating, and professional. Thank you to Imran and Ann for willingly helping our family at a very stressful time!

Property Location
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. This 4-star hotel is 0.3 mi (0.4 km) from Chicago Water Tower and 0.7 mi (1.1 km) from Tribune Tower.

Rooms
Make yourself at home in one of the 170 air-conditioned rooms featuring kitchenettes. Your bed comes with down comforters and premium bedding. Wired and wireless Internet access is complimentary, and LCD televisions with digital programming provide entertainment. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities such as a health club or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Dining
Enjoy a satisfying meal at Pelago serving guests of Raffaello Hotel. Wrap up your day with a drink at the bar/lounge.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
217timak
|1 review
Booking reservation I have reservation starting on march 21-29th ,i have been trying to get a hold of someone from the property in order to cancel my booking but unsuccessfully. Are you guys open? So not sure what to do .
SHFT54
|1 review
Very Nice Location Very nice hotel that sits one building over from the Hancock tower. Which is a prime location to explore downtown Chicago. The lake is also 2 blocks away. The lobby was small but nice. Room 904 was a King deluxe, the room was quite large with a decent size bathroom and view of the aforementioned Hancock tower. There is a small kitchen like area with coffee maker, fridge and microwave. The bed itself was comfortable but the sheets didn't really fit the mattress and kept exposing the mattress pad which I found strange for such a nice hotel. Pillow menu ensures all guests have a pillow of their liking. Large raindrop shower head in walk in shower was nice. The room was also relatively quiet for downtown Chicago. I felt like my grandparents when it came to working the tv, seems you can only watch tv by streaming, but I was too embarrassed to call the front desk to see if there was another solution. The staff was helpful and friendly when I did encounter them. The room was very clean and Covid prices were unbeatable(if only Chicago hotels were always this cheap!).
hezburg
|1 review
Not what it used to be Let me start by saying the staff at the hotel are amazing from the front desk to security to the engineer and housekeeping which we had experiences with them all. Check in was simple and our room was very nice with the exception of a few things. The TV’s are Roku only which is fine except it wasn’t working we had to call The engineer up and it even took him 15 min to get it to work then it only half worked. The volume on the remote weren’t working so it was blaring for 30 minutes until he could come back and figure out how to turn it down. No ice bucket or extra linens for the the couch but, they were brought to us when we requested it. The whole hotel smelled like marijuana not just when you walked outside and people we smoking it right at the entrance but, the hallways, elevators and our room smelled like it. Not only was the marijuana smell sleeping into our room from the neighbors they were blasting music, yelling and knocking things over till 6 am when the fire alarms started going off. The low price definitely reeled is in this time but as last guests we will be paying the extra Money to stay somewhere else in the furture
MandaPanda2020
|1 review
Management Accommodations Success Story While driving my sister across country to move her to her new home, my family and I stopped at Rafaello's since they had the best price around the best food and views in town. My sister left her cash in a large envelope in the room and we didn't realize it until we were hundredsof miles away. With the help of the Rafaello cleaning and management staff, we were able to find and retrieve my sister's cash. Their service from check-in to post-check out was friendly, accommodating, and professional. Thank you to Imran and Ann for willingly helping our family at a very stressful time!
Natasha C
|1 review
Okay hotel. Central location. Front Desk: The gentleman at the front desk was very nice and professional. Security: Does his job but plays on his phone. Room: Well-decor and nice set-up. It's a cute room. Things that weren't good: Found hair in shower and bathroom floor. Sink leaked. Couldn't shower cause I was grossed out at the hair I saw. Tissue under bed. People staying at hotel made me feel uncomfortable because they were fighting and loud. I would not recommend staying at this hotel after my visit. I don't think this is a 4-star hotel. But it provides a decent room and space for what you pay & front desk is nice. (My room was a last minute booking)

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