Holiday Inn Express Chillicothe East by IHG

Bathroom worst I’ve seen in many hundreds of hotel stays. SEE PHOTOS!!! Bathroom obviously hadn’t been cleaned in many weeks. Neither GM or AGM reached out from my request to speak with them. Check out bathroom photos. Worst I’ve ever seen in many hundreds of hotel stays. Hotel has been updated, case goods nice, design nice. Overall design up to date. Downside: Bathroom was a scientific Petri dish.

Not a pleasant experience. After spending four hours traveling, I get here the room is musty the phone doesn’t work the air doesn’t work the room is stifling as well as musty smelling, and they no longer have blow dryers in the room or even available. Now I have to find a way a way to get to a store and buy a blow dryer. Trying to pack light as this was a business trip. We stay exclusively at Holiday Inn expresses, and I will have to say this has been one of my worst experiences. Not real pleased after working for eight hours traveling for four hours now I have to find a way to get to a store because there is nothing around this area that you can walk to.

Awesome experience Made reservations online, checked in online, great! Awesome breakfast. Excellent room! I was able to request extra pillows when I made my reservation. Everything was easy to do. The pool looked fun, but we weren't able to use it due to our travel plans.

Worst Front Desk Staff Ever We had a reservation for a work related stay. Checked in around 4 pm parking lot had very few cars. We requested a higher floor for sleep reasons we were told that they were full and could not meet our needs even though our reservation clearly requested it ahead of time. The girl at the front desk said we could go to another hotel if we preferred! We explained to her that we need to book via fed rooms and did not have a choice to change hotel rooms at this point so we accepted the room since it was only for one night. We went out for dinner and returned to find maid carts still in the hallway clearly after normal hours which indicated why the rooms were not available the laundry room was opened with several younger girls were inside with a mountain of dirty laundry I swear up to the ceiling! Around 9pm I had to call the front desk to notify them that the children slamming doors and running through the hallway was keeping us from getting rest we had a early work schedule for the next day. I was told by the night clerk that she had been instructed by her supervisor to have us removed from the hotel if we complained! I asked why would we be removed while we were not the people bothering anyone and she said that they did not have to do anything about the situation.So we took her rudeness and checked out the next morning with not even one word from the front desk staff except our receipt! Stay somewhere else if you have a work related stay or bring ear plugs!

Stayed as an overnight stop for Southern OH history places We were greeted pleasantly and when we asked for a local's dinner suggestion she provided two...we chose one and weren't disappointed (see a separate review), However, we were disappointed that the pool was "under maintenance" and thus unusable...there was nothing in our reservation confirmation or on the website. (Seems like summer isn't a good time for "yearly maintenance" on a pool.) The room was quiet despite a fairly full parking lot. The breakfast was standard HIEX but they have added mini hash browns which was a pleasant surprise. The breakfast server was very friendly too. There were issues with some needed room maintenance, but none severe enough to necessitate a complaint or change of rooms. We did leave a detailed not with our keys upon checkout but since the clerk was unavailable at that time, we just left it on their desk.