Comfort Inn & Suites

Overnight stay glad it wasn't longer This is a busy hotel that has seen minimal upkeep. The desk staff is none too sharp or efficient. The room was not cleaned well, especially the bathroom. I will stay elsewhere in the future and spend a little more money for a better experience.

-Perfect balance between cost, convenience and comfort! A great value - Highly recommended!!- Great staff. Older hotel with clean/comfortable rooms. Free Wifi. Free Breakfast with lg. variety. Convenient location. Cons: limited parking, traffic, no pool. Area hotels = 2x - 3x $ or distance.

Wheelchair Accessible Minimal I stayed at the Comfort Inn and Suites on W. Mitchell in Cincinnati, OH 7/27/23 and 7/28/23. I called ahead of making the reservation and talked to the manager regarding my specific needs for a wheelchair accessible riom. The manager was great at providing me the measurements requested. However, the reservation was unblocked by another senior management person who failed to read the notes of his manager and reserved the room for another patron. The owner and manager both said if I could forego a shower for a day, they would move me to the roll in shower room the next day. All parties agreed. They moved me the next day. The roll in shower, wheelchair accessible room had so much furniture in it that a wheelchair could only be used on a portion of one side of the bed, the grab bar in the bathroom doesn't allow for someone to hold onto the bar and sit on the toilet at the same time. The shower chair provided was missing one of the rubber tips and its legs spawled outward from the chair if any weight was placed on the seat of the shower chair. The owner was told that this was a potential liability for the hotel. I recommended that the shower chair be discarded and the hotel should buy a new shower chair.

Uncomfortable Inn We stayed at this hotel since it was close to the zoo and sported a mid-range price per night for comparable hotels in the area. When entering the hotel, you can tell this place needs a remodel and/or replaced carpets in the lobby. The lobby had a musty smell. The only positive aspect to our room was the layout. We stayed in a standard double queen room and at first glance, it looked quite nice. After setting our bags down we began to notice a lot of problems. There was a hole in the bathroom door, the toilet was discolored, you can see poor patch work on the drywall and the tub, the air conditioner in the room did not cool the room down (it was very old and noisy) and the refrigerator did not keep our food cold and ended up spoiling (despite putting it on the coldest setting). Also, breakfast in the morning was not edible. Absolutely horrible tasting and the orange juice was watered down (who waters down orange juice?). The only thing that was good was pre-packaged yogurt and cereal. I personally would never stay here again or recommend it to anyone.

Up to the chain's standards, and sometimes higher. We took 2 nights at this location so we could enjoy some Cincinnati attractions. Generally it was pleasant. Unlike some locations, they seem to have been able to retain sufficient staff. The rooms are made up daily, the front desk has more than one person attending. Staff was friendly. Our suite was comfy. I wish hotels would p0ut in a second desk and office chair since my wife and I both want to use out laptops. Interestingly, the room came with a small wet bar but no coffee maker. My big disappointment--and this has been frequent as I've travelled this year--was the free breakfast. Some of the Choice htoels have resumed offering a full hot breakfast. This one is still offering only frozen breakfast sandwiches and individually packaged yogurt, rolls, and muffins. Can we be real here--if I make my own pancake, there is no way in hell that the covid or any other microbe is going to survive 2 minutes in a hot waffle iron, and I won't gert contamination from the syrup dispenser or individual butter packets unless someone has been licking them. This is why I want everyone to have to study science in high school.