Ennerdale Country House Hotel

Perfect for walkers with dogs in tow!! Lovely Staff Had a wonderful weekend. Booked under a virgin experience as a xmas present and was a tad worried reading some of the other reviews. We are keen walkers and had come with our dog looking to explore the lakes. Its 10 minutes drive from Ennerdale Water which is beautiful and quieter than a lot of the lakes. Yes the buildings are gardens need a bit of tlc, but it was perfect for what we wanted and wasnt expensive so unsure what some people expect. The staff couldnt do enough for you and every request was always completed with a smile. We stayed in room 7 which was part of the main house. Food was very nice (dinner and breakfast). Shower was powerful and hot. Keep up the good work. Will return when im in the area.

Worth a stay, staff are outstanding Stayed for 2 nights on the all inclusive package. We’d read mixed reviews before going and were a bit sceptical but were pleasantly surprised. The hotel is a bit tired and needs some TLC in places but it’s comfortable enough and spotlessly clean. Decent selection of beers, wines and spirits at the bar. Comprehensive menu to choose from at breakfast and dinner and the food was excellent. The package included soup and sandwiches at lunch but they made packed lunches as an alternative when we went out. The best thing about this hotel, however, is the staff. They couldn’t do enough for us, all really friendly and prepared to have a laugh and joke with us.

Fantastic, welcoming and super dog friendly! Just got home after a fabulous stay with my mum and my two dogs. As soon as we arrived we were met by Jackie who is an absolute credit to the hotel. Jackie went above and beyond in making us feel so welcome. We booked a twin room and were amazed how much space we had (one double and a single - exceptionally comfortable beds). The room was lovely and clean and the housekeeping team very friendly. The grounds are fantastic for dogs to have a good sniff around and even a good run down the paths. We ate in the dog friendly restaurant the first night as we had dinner included and were so impressed with the food and again the staff (sorry we didn't get their names a lovely blonde lady and a really nice, young lad). The second night, we decided to dine again as the food was so delicious. The night porter was great aswell obviously busy but took the time out to fuss the dogs and offer them treats. Breakfast was fab...sausages for dogs provided by Jackie. Great location to explore - wish we had longer....so near Whitehaven and St Bees....beautiful beaches. Will definitely be back in the future.

Disappointing After looking of other reviews and picture ms of the hotel online had great expectations for this hotel that unfortunately did not materialise. We booked a ground floor room that was reminiscent of old servants quarters as it only had a small window with a view of the grotty internal courtyard and back stairs that the staff used. It was also plain and tired and was basic to say the least. On the day of arrival the water was only luke warm and the following morning it was stone cold for a shower.

Run down, grouchy staff, bad atmosphere, no hot water. The photos of this property on any booking platforms have either been photo shopped or they are very old. I have uploaded how the building really looks. It looks run down on the outside and it's very run down on the inside. The carpet in the room had been vacuumed but it was so old there were multiple grime patches where the dirt was really intertwined. The bathroom was old although that in itself didn't bother me having no hot water on the second night at all and no answer from reception really sucked after a long day hiking. The bathroom had been cleaned apart from hair in the plug. The bed linen was mostly clean apart from one stan. The room was huge but it's just a standard double bed. The window frames were rotting and the window lock was broken. There was mold around the window (see photos). Breakfast wasn't great. The lady on duty first gave us a dirty table. When I explained it was dirty and asked to sit somewhere else she replied very sharply she did not realise it was dirty, sat us on a table covered in crumbs then proceed to complain about other hotel guests being impatient. We gave it a miss the second morning as decided we'd rather pay somewhere else even though the hotel breakfast was included. This place is probably fine if your in the area for work and just want cheap accommodation. It's not a nice place for a break away. I actually found that the hotel is up for sale so I suspect no improvements will be done by the current owners now and maybe that's why the staff were a tad grouchy.