DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Cleveland, Ohio United States of America

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
3.5
Availability
211esters
1 year ago
Great stay! This is hands down one of the best Hilton properties I’ve stayed at! From the moment we pulled into the parking lot, we were impressed. The parking attendant greeted us with a warm smile and was incredibly helpful. At check-in, the front desk team was phenomenal—every agent we encountered was friendly, professional, and made us feel so welcome. The shuttle driver was AMAZING! We also stopped by the café and noticed the attendant was working solo, yet he managed to keep everything running smoothly while providing exceptional service to every guest. Truly impressive! The housekeepers were equally fantastic—always greeting us in the hallways with cheerful smiles! The level of care and attention to detail at this property is unmatched. I can’t recommend it enough and will definitely be returning! I do hope they renovate the property soon! We will certainly be back!

Amenities

Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property LocationA stay at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside places you in the heart of Cleveland, within a 15-minute walk of Rock and Roll Hall of Fame and Huntington Convention Center of Cleveland. This hotel is 0.6 mi (0.9 km) from Huntington Bank Field and 0.6 mi (1 km) from Lake Erie.

RoomsMake yourself at home in one of the 379 guestrooms featuring refrigerators and microwaves. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

AmenitiesEnjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access. Guests can catch a ride on the complimentary shuttle, which operates within 1 miles.

DiningSatisfy your appetite at Stadium 3 Bar and Grill, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other AmenitiesFeatured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cleveland? This hotel has 10389 square feet (965 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
smcsm
Try to avoid This hotel is very old and desperate need of a renovation. Complete gutting. There are 4 elevators but we often waited 5-10 min for one. Not enough luggage carts. Rooms were as clean as they could be but with stains and peeling paper and rusting light fixtures. Trash in the hallways. The elevator for the parking garage didn’t work (apparently for a long time). Hilton should be embarrassed to have their name on this hotel. Only redeeming factors were the cookies and very friendly and nice staff.
harborguy
location, location, so what This property is dismal. The rooms are tired, the housekeeping is MIA, the parking garage is filthy and the elevator in the garage hasn't worked in years based on yelp reviews. I thought my visit was a unique terrible experience until I read reviews going back as far as 2016. 1 star is too many for this property. Hilton should be ashamed. I received a "So sorry, but we try"reply to my google review from the owner /general manager. Obviously he has no interest in the property or operation Read the reviews here,Google, and Yelp, before you make reservations. I have traveled a lot for business and pleasure,and this was truly,truly, disgusting and frustrating.
211esters
Great stay! This is hands down one of the best Hilton properties I’ve stayed at! From the moment we pulled into the parking lot, we were impressed. The parking attendant greeted us with a warm smile and was incredibly helpful. At check-in, the front desk team was phenomenal—every agent we encountered was friendly, professional, and made us feel so welcome. The shuttle driver was AMAZING! We also stopped by the café and noticed the attendant was working solo, yet he managed to keep everything running smoothly while providing exceptional service to every guest. Truly impressive! The housekeepers were equally fantastic—always greeting us in the hallways with cheerful smiles! The level of care and attention to detail at this property is unmatched. I can’t recommend it enough and will definitely be returning! I do hope they renovate the property soon! We will certainly be back!
fcoya
Rock and Roll Hall of Fame an easy walk. If you want to visit the Rock and Roll Hall of Fame, this is a great location just 3 blocks away, it was easy. Good bed with clean white sheets and all amenities, with parking and a nice view of Lake Erie. Everyone was friendly and helpful. The hotel can use a bit of a facelift and repairs.
vijaykC5357RY
Awful Took forever to Checkin. The front desk was super slow and then was told they didn’t have clean rooms at 8.30 Pm and had to go check if any rooms were clean. Asked me to come back 20 mins later. And this is a 3 star hotel. Looks old and rundown. Would never stay here again

Explore more