Hilton Garden Inn Cleveland East/Mayfield Village

Mayfield, Ohio United States of America

Hilton Garden Inn Cleveland East/Mayfield Village
4.5
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Availability
R9773AOstevenl
1 year ago
Very nice Very nice the staff there treated us like family and made our stay very welcome. The breakfast was very nice there as well and the room were clean and made up nicely every day. Easy access to the hotel off the freeway as well. In general a very nice place to stay

Amenities

Pool - Indoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Hilton Garden Inn Cleveland East/Mayfield Village in Mayfield, you'll be in the business district, within a 15-minute drive of Lake Erie and North Chagrin Reservation. This hotel is 11.5 mi (18.5 km) from Cleveland Clinic and 9.5 mi (15.3 km) from Case Western Reserve University.

Rooms
Make yourself at home in one of the 128 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.

Dining
Satisfy your appetite for dinner at The Garden Grill & Bar, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to noon for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Mayfield? This hotel has 6630 square feet (597 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
cruiser1979
|1 review
VERY NICE FRONT DESK I booked four rooms for my son's wedding. The rooms were nice. The hotel rooms could be updated. They were clean. What I was most impressed with was Jasmine and Mo. They both helped in accommodating my family. They found connecting rooms so I could help take care of my granddaughter. The found rooms close together for 3 family groups. And they not only put the bride and groom on another floor and gave them an upgrade.
Michael M
|1 review
Very helpful front desk! Your front desk reception staff are amazing! Especially Cathy W, She was so pleasant and helpful. During a busy time in the morning, she showed patience and poise. What a catch! Definitely a people person. We had a late breakfast that was a disappointment, It seemed we were served the last of the buffet, but we did order off the menu. Quite pricey for what was served. Overall, a pleasant stay and we will return.
CBUSTRVLR93
|1 review
Disappointing Stay This HGI did not live up to my expectations. The good: Mo at the front desk was terrific! Good location for visiting folks on the eastside of Cleveland Very comfortable bed The bad: Hottub was broken (front desk made this right in the best way that they could, thanks) Rooms felt dated with mix-matched furniture The ugly: The elevators make a horrifying sound when going up and jiggle alot The bathcare products were labeled with some fake branding, no idea if this is because they're refilling their own bottles or what. Very sketch Breakfast was terrible, only one associate working, brought us the wrong food, brought us the "right" food but the order was completely wrong. Took 40 mins, didn't want to bother informing her that the food was all wrong. Associate made this right and comped the breakfast (which really just meant comping $4 as we had diamond F&B credits, but still a nice gesture). Associate working breakfast was doing her best, but the kitchen and management clearly let her down. I would not stay at this hotel again.
R9773AOstevenl
|1 review
Very nice Very nice the staff there treated us like family and made our stay very welcome. The breakfast was very nice there as well and the room were clean and made up nicely every day. Easy access to the hotel off the freeway as well. In general a very nice place to stay
Dawn B
|1 review
Horrendous hotel stay at the Mayfield Hilton Garden Inn! Won't stay here again! Keeping my deposit when I bought nothing in the hotel, way too long! Not acceptable policy! The refund should be processed immediately and shouldn't take a week! I won't stay here ever again! I still do not have my deposit refunded to my credit card!

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