Hilton College Station & Conference Center

College Station, Texas United States of America

Hilton College Station & Conference Center
4
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Mobile802746
345 days ago
Exceptional Customer Service I had an unexpected need for a hotel room during a weekend when every hotel was sold out. Yradne went above and beyond to help me find a room for the night. She took the time to physically inspect the room before selling me the reservation. I cannot thank Yradne enough for her willingness to hear my problem, evaluate options that would meet my needs, and find a solution that exceeded my request. Please help me to extend my gratitude to Yradne for her superior customer service.

Amenities

Pool - Outdoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Hilton College Station & Conference Center in College Station (University Park), you'll be within a 5-minute drive of Veterans Park and Athletic Complex and Texas A&M University - College Station. This hotel is 2.8 mi (4.6 km) from Kyle Field and 2.9 mi (4.6 km) from Reed Arena.

Rooms
Make yourself at home in one of the 301 guestrooms featuring refrigerators. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Dining
Grab a bite at Reveille Rooftop Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 6:00 AM to 10 AM for a fee.

Business, Other Amenities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 7 meeting rooms available for events. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
I W
|1 review
Bad Mold Smell * Poor Quality This hotel needs major renovations! The main entrance & foyer look nice, and that is as far as it goes. The rooms smell moldy and feel like if you have walked into a boys locker room. Four adults two night stay: We made reservations for “Premium 2 Double - Views of Brazos Valley” and informed reservations we would be arriving midnight. We also called early on the day of to confirm our reservations and arrival time. Upon arrival we were greeted by a mucky room with torn leather bed frames, small beds that felt like long twin size (not your typical queen double beds), felt as if there was damp carpet, air conditioner was not working, it had a view overlooking the parking lot. Called front desk to inform them of the condition of the room, they sent maintenance immediately and he was at the door in less than 5mins with tools in hand. He was very apologetic. We chose to requested a different room on a different floor, the room was identical, undesirable, however the air conditioner did work and we were too exhausted to leave the hotel and search for better options. Definitely not the high quality Hilton rooms we have come to enjoy, nor did it represent the price we paid for. We will be making many more trips to College Station, TX and we will not be returning to this hotel. We were disappointed.
Mobile802746
|1 review
Exceptional Customer Service I had an unexpected need for a hotel room during a weekend when every hotel was sold out. Yradne went above and beyond to help me find a room for the night. She took the time to physically inspect the room before selling me the reservation. I cannot thank Yradne enough for her willingness to hear my problem, evaluate options that would meet my needs, and find a solution that exceeded my request. Please help me to extend my gratitude to Yradne for her superior customer service.
Lekibird
|1 review
Good location, spotty service Husband and I were here for two nights for college baseball games. First the good: The room was clean when we arrived and check in was smooth and staff friendly. And now for the bad: The elevators were slow and there are only two of them. We were on the 8th floor so the stairs were not an option for me. We booked the second night when we came in late on our first night, and were told our keys would work the next day. I got up to the room on day 2 after waiting a long time for the elevator and my key did not work. I went back down to the desk and was told that was not the case and should not have been told that. Caeden reprogrammed my key. I had also requested towels that I didn’t receive when the housekeeping came earlier. Caeden said he would take care of it. Not sure what happened but when we arrived to our room that night we still didn’t have the towels or the coffee we requested earlier, so we had to request again. Overall the service here was just not good. The property is going through a remodel. If you are here on a busy weekend be prepared to wait for elevators and have spotty service. The employees seem to be trying, so perhaps they are understaffed, not trained properly or the hotel is booking too many guests. But whatever is the case, the experience is just not good for the guest.
jake g
|1 review
Excellent service Caeden and Matthew absolutely professionals in all aspects. Will be back because of them . Great room great service will definitely be back because of these guys
jj8721281
|1 review
Disappointing This hotel needs some major upgrades. Leather on head board is peeling off, they claim you will get a queen bed but it’s more like a full size, and staff was more focused on their cell phones vs. attending to their customers.

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