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Hampton Inn St. Louis - Columbia

Columbia, Illinois United States of America

Hampton Inn St. Louis - Columbia
4.5
Availability
TennG78
1 year ago
Short Stay This was our last hotel we stayed at on our May 2024 road trip. It was only for one night (Friday night). The hotel sits in a nice looking area, we felt safe. The area didn't look run down or shady. Check in was great. Susie H. was working the front desk and was super nice. We got a room on the third floor right across from the elevator. The room was a handicap accessible room was it was nice and spacious. We prefer our rooms to be cold and it was already at a nice temperature. Breakfast was decent, although we must have arrived right after a rush because most of the main foods were almost gone.

Amenities

Pool - Indoor
Parking - Free
Internet - Wi-Fi - Free

Property LocationLocated in Columbia, Hampton Inn St. Louis - Columbia is within a 15-minute drive of Sylvan Springs County Park and Jefferson Barracks National Cemetery. This hotel is 5.1 mi (8.3 km) from Mississippi River and 8.1 mi (13.1 km) from Missouri Civil War Museum.

RoomsStay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

AmenitiesDon't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall.

DiningA complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Business, Other AmenitiesFeatured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Columbia? This hotel has 398 square feet (37 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Aimee V
Horrible customer service Fantastic hotel. Horrible Horrible customer service. I was charged a pet cleaning fee when I should have not. The staff who informed me of this was extremely rude and unprofessional. I will never stay at this hotel again and I suggest until they get new employees, you stay away as well.
TennG78
Short Stay This was our last hotel we stayed at on our May 2024 road trip. It was only for one night (Friday night). The hotel sits in a nice looking area, we felt safe. The area didn't look run down or shady. Check in was great. Susie H. was working the front desk and was super nice. We got a room on the third floor right across from the elevator. The room was a handicap accessible room was it was nice and spacious. We prefer our rooms to be cold and it was already at a nice temperature. Breakfast was decent, although we must have arrived right after a rush because most of the main foods were almost gone.
greglE2393UT
Poor management and BED BUGS Monday night August 14, 2023 we stayed in room 214 and at 2:00 am my wife woke me up telling me we had BEDBUGS. We couldn't get anyone to answer phone at front desk so I went down and had to knock on office door to get someone to come to counter. The employee came up to the room and witnessed seeing the bugs. She helped us move to another room. At checkout, a member of management was with the deskclerk. When she heard my room number she perked up. First thing she asked was "Did you take pictures?". I said no but the employee came to the room and saw them. The manager said the sticky note the employee left did not mention that. Manager said she had been to room and they stripped the bed and did not see any. I asked if she saw the blood on the pillow from the bed bugs my wife killed. Manager said she didn't have any proof it was bed bug blood. She had the denial routine down. Gave me the impression she was very experienced denying these problems. Condition of the hotel is very disappointing for a Hilton property.
char1scott
disappointing The stay was disappointing. The walls are fragile, could hear tv in the next room. Children running the halls until late. (never understand why parents let them do this) The internet was spotty on the 3rd floor. Wish Hilton would think about their guest sleep quality and put in some decent insulation between rooms. Again, no USB charge ports available. desk was responsive but not all that helpful. breakfast was ok.
TechyGal
No milk on breakfast bar for cereal, but room ok No milk for cereal. Other than that food bar well stocked so how can you forget the milk?? Room clean. Bed is ok. Pillows are ok. They do have fresh cookies out at check in for a short while. Staff are nice.

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