Staybridge Suites Columbia by IHG

The SPOT to stay for a while. Fantastic extended stay hotel. We love the socials Monday thru Wednesday nights - free beer and food, good company too. Staff is friendly and management is great. Lisa runs the show and is always amazing. Eli and Kevin also rock the front desk experience.

Worst hotel ever! The room smelled like body odor, the sink was clogged, there was a strong scent of a cologne left in there. Our towels were dirty we had to go downstairs and get some. They had left the previous person face towel used underneath the towels in the bathroom. We had to ask them for clean towels, toilet paper and ask to unclog the sink! If they had cleaned the room they would have known the sink was clogged. There was mold and falling baseboards. They said they were booked and could not offer a clean room. Shameless!

Recently Renovated and Great Staff As a whole, I found this to be quite a good hotel, there were a few issues but I’ll outline those. Location/Price/Common Areas: Excellent location, competitive price for the area (less than the similarly nice Residence, which I’ve stayed at before), and plenty of well kept common areas, halls, things to do, etc, though just one elevator became a bit crowded at times. I will however note that the free breakfast was considerably better than most IHG hotels I’ve been to. The Room: I had a one bedroom suite, which was recently redone with a nice kitchen, living room, and bedroom. All of the furniture was in good shape and the bed was quite comfortable. The HVAC worked well, but there were exactly two problems I found during my stay. One was that the carpet was quite dirty and probably should’ve been better cleaned during the renovation, but was as clean as housekeeping could’ve got i. The second was that some of the dishes could’ve cleaner, which was the only major strike. I saved the bathroom for last as it was flawless with a very nice shower enclosure. One Slight Annoyance: Upon check in, my room smelled like smoke, but they moved me right away, apologized, and made it right, so since they handled the issue so well, it puts a good light on the hotel in my book. Speaking of which, all of the staff here (specifically a guy working the night of 7/7 whose name I can’t remember) were absolutely fantastic. With that being said, there is some room for improvement, but I’d still definitely recommend this hotel.

Not a great hotel Hotel was noisy, could hear other people’s door slamming. We had a one bedroom suite but the door to the bedroom was a two part thing that did not close completely so did not block much sound. No door between the bathroom sink and bed. Shower only lukewarm. Kitchen stocked with only decaf coffee and no sugar or creamer. Bed cover was duvet only so there was a choice of heavy cover or none.

I want to highlight the Exceptional Service provided by the staff I have been registered here at the Keen St Staybridge Suite since December 12th, 2023. My stay will take me through March 15th, 2024. I have enjoyed the hot breakfast meals offered every day, as well as the social meals from Monday through Wednesday evenings. It has been and continues to be pleasant to enter act with the Staybridge Suite personnel. They seem to go out of their way to do whatever necessary to make my stay as pleasant as possible. I would say without a doubt, I have witnessed first-hand how the Team goes to great lengths to assist me with any and all my needs with regard to my experience while here. This is why I feel compelled to add light to what I experienced by another guest just this morning. This guest is also a loner term guest, and over the weeks I have come to classify this particular guest as nothing more than a user and natural complainer. This morning for instance I overheard her complaining the Rasin bread was too stale and that someone should be reprimanded for allowing stale bread to be left out for guests. I also noted that she had her dish piled high and enjoying exactly what she was complaining about. I have also noticed the efforts expelled by this Hotel's staff to make the presentation of the offered meals as enticing as possible. While the guest who was complaining to the Hotel manager, the manager walked over and removed the so-called stale bread from the bread box and drop it into the trash can. To be sure, there was absolutely nothing wrong that bread as I had a piece of it on my plate, and I ate it right down. I highly suggest that should a traveler find the need for a GREAT HOTEL to stay at, their first choice should definitely be the STAYBRIGE SUITE HOTEL located just off Keene St, in Columbia, Mo. It would be to their benefit to experience the finest service I have had the pleasure to experience, from the clean rooms, full Gym, swimming pool right through housekeeping and dedicated cleaning staff and many amenities the facility has to offer. Should someone find the need of a great hotel experience in the Columbia, Mo. area, I highly recommend they consider the Staybridge Suite just off Keens St.