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Courtyard by Marriott Corpus Christi

Corpus Christi, Texas United States of America

Courtyard by Marriott Corpus Christi
4

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X4536RDmelanies
4 years ago
Response to Previous Complaints, In Defense of Hotel We had the misfortune of staying on the same floor of the incredibly inconsiderate Fatma and Farah H, the previous two complaints. In all of my years of staying in hotels, never have I stayed next to a guest who was as intolerably loud and disruptive. First of all, they left their dog alone in the room from about 7pm until sometime in the middle of the night, which the hotel tells you specifically not to do. The poor dog barked incessantly without stopping, you could hear it throughout the entire floor of the hotel. Then when they eventually returned home in the middle of the night, they turned on the tv, cranked the volume and left it on until morning. They left 3 bags of garbage outside their door and took phone calls on speaker phone in the hallway for us all to enjoy. When we finally couldn’t handle it anymore and decided to complain to front desk, there were guests from 5 other rooms in line to make the same complaint. If ever a guest warranted an eviction, it was these people. The hotel had been dealing with complaints about them for days and were eventually left with no option. I credit the hotel for standing up for the other guests so we could all enjoy a reasonable stay.

Amenities

Pool - Outdoor
Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Courtyard by Marriott Corpus Christi in Corpus Christi (South Side), you'll be within a 15-minute drive of Texas State Aquarium and USS Lexington Museum on the Bay. This hotel is 11.3 mi (18.2 km) from North Beach and 1.6 mi (2.6 km) from La Palmera Mall.

Rooms
Make yourself at home in one of the 105 guestrooms featuring microwaves and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.

Dining
Satisfy your appetite at Courtyard Cafe, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Corpus Christi? This hotel has 748 square feet (69 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
KLDESQ
|1 review
An old, tired property with an equally old staff Just completed a stay here and would recommend against staying here. The hotel is dated but the staff, in particular an old gentleman at the front desk was completely clueless. Due to my Titanium status I asked for a suite which they were able to accommodate for the second night but what an epic cluster making that happen. I won’t be back and don’t recommend this hotel to anyone.
X4536RDmelanies
|1 review
Response to Previous Complaints, In Defense of Hotel We had the misfortune of staying on the same floor of the incredibly inconsiderate Fatma and Farah H, the previous two complaints. In all of my years of staying in hotels, never have I stayed next to a guest who was as intolerably loud and disruptive. First of all, they left their dog alone in the room from about 7pm until sometime in the middle of the night, which the hotel tells you specifically not to do. The poor dog barked incessantly without stopping, you could hear it throughout the entire floor of the hotel. Then when they eventually returned home in the middle of the night, they turned on the tv, cranked the volume and left it on until morning. They left 3 bags of garbage outside their door and took phone calls on speaker phone in the hallway for us all to enjoy. When we finally couldn’t handle it anymore and decided to complain to front desk, there were guests from 5 other rooms in line to make the same complaint. If ever a guest warranted an eviction, it was these people. The hotel had been dealing with complaints about them for days and were eventually left with no option. I credit the hotel for standing up for the other guests so we could all enjoy a reasonable stay.
Farahals32
|1 review
Worst hotel experience ever First the front disk lady told us that she thought we went to jail just because we where gone for few hours? Then she kicked us out because she thought we where loud? SO RUDE. I’m so disappointed specially from a known hotel. I’ve been traveling around the world since I was a kid yet this is was the worst experience ever. This is not expectable at all I was disrespected, threatened and been racist against. I spent 5 days in the hotel because of the snowstorm, it’s supposed to be dog friendly hotel but they didn’t like it because our dog was barking? Although we did apologize for the front disk lady for the barking and some of the guests that was in the lobby, she was fine we booked for another night and then she asked as to leave? She didn’t not handle the situation the right way. Hope you take that into consideration.
Alfaila
|1 review
WORST EXPERIENCE first of all i thought this hotel was a good experience until the staff began to throw racist gestures to my face. i stayed with my dog for almost a week, i left my dog for few hours and when i came back the reception lady told me that some people complained and were annoyed. i apologized and told her i wont leave my dog alone for that long again. i asked to extend my staying and she took my card everything seemed fine. i saw a women that was annoyed by the barking so i also apologized to her in front of the reception. i go back to my room and i get a call from the reception lady telling me that the hotel cannot allow me to stay because of the complains. then when i tried telling her if i can do a late checkout she started threatening me saying i will call the cops!!!! i was never disappointed like that from a hotel and for no reason!! then she goes and hang up the phone on me. SO RUDE. if you’re middle eastern or brown i wouldn’t recommend this hotel for you. stay away if you want to be respected.
itsmeaudra
|1 review
Best customer service by Richard! We stayed for 2 nights the first night had some problems with our upstairs neighbor but customer service handled the problem. We spoke with Richard on multiple occasions and he was always very helpful. He made our stay great!

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