Comfort Inn Crystal Lake - Algonquin

Crystal Lake, Illinois United States of America

Comfort Inn Crystal Lake - Algonquin
3.5
Availability
Linda R
1 year ago
Convenient & Clean We chose this hotel because it was a relatively short drive to the Volo Museum. It also turned out to be very convenient to many restaurants and stores. When we arrived at the door to our room we were unable to unlock it. My husband went downstairs and the front desk guy came back up with him, and he couldn't unlock it either. So, he gave us a different room. It worked out better in the long run, because we were traveling with family and originally they were on a different floor from us. In the morning I needed to go to talk to the new guy at the desk to ask if we could all stay where we were instead of moving. The hotel was fully booked and he worked extra hard to accomodate my wishes. We had a double queen room with a couch that would have easily held 6 people. Everything was exceptionally clean, the walls looked freshly painted, new tile in the bathroom and newer carpet in the room. There was a small pool, which we had all to ourselves, and the water was warm! Breakfast was included.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Comfort Inn Crystal Lake - Algonquin in Crystal Lake, you'll be in a shopping district, just a 4-minute walk from Three Oaks Recreation Area and 6 minutes by foot from Regal Crystal Lake Showplace. This hotel is 0.6 mi (0.9 km) from Crystal Court Shopping Center and 1.1 mi (1.8 km) from Revolution Patient Portal.

Rooms
Make yourself at home in one of the 57 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Dining
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Linda R
|1 review
Convenient & Clean We chose this hotel because it was a relatively short drive to the Volo Museum. It also turned out to be very convenient to many restaurants and stores. When we arrived at the door to our room we were unable to unlock it. My husband went downstairs and the front desk guy came back up with him, and he couldn't unlock it either. So, he gave us a different room. It worked out better in the long run, because we were traveling with family and originally they were on a different floor from us. In the morning I needed to go to talk to the new guy at the desk to ask if we could all stay where we were instead of moving. The hotel was fully booked and he worked extra hard to accomodate my wishes. We had a double queen room with a couch that would have easily held 6 people. Everything was exceptionally clean, the walls looked freshly painted, new tile in the bathroom and newer carpet in the room. There was a small pool, which we had all to ourselves, and the water was warm! Breakfast was included.
goodienuff79
|1 review
You get what you pay for Okay stay. Was on the first floor. No carpet. Room was drab. Check in was quick. Employee was friendly. We were 8 minutes late for breakfast (which ends at 930 on the weekend??) and they would not let my husband grab anything and go. Sad because I am sure the food was just thrown away. Would stay again if I had to but expectations are low. Room was EXTREMELY loud. Heard everyone in the hallway, in either room next to me and above.
Minnes0taSue
|1 review
I have stayed here in the past, and would stay here again. I was afraid to book here after the March review, but glad I did. This location is perfect for us, and it is dog friendly as the others in the area are not. Had a problem with the door locking, but maintenance came up right away and offered us to move. We did not want to move, so he showed us how to get it to lock. Room was good size and clean. Breakfast was good, many choices.
emilycM8776UR
|1 review
Crystal Lake disaster Terrible hotel . Dirty overall and horrible customer service. Hotel is in poor condtion. Definitely needa a face lift. I guess price reflects conditon. Go with the Holiday Inn close by. Avoid this hotel
Brittany B
|1 review
NOT MY FAVORITE So my now husband and I chose this place to book a block of 10 rooms for our wedding in October. We set them up a couple months prior to make sure that everything was in place. When we went to call them closer to our big day; the receptionist was not even aware of us booking the block of rooms let alone our name being in the system. I called multiple times to speak with the manager and was brushed off. They were unfriendly when told about the experience we had gone through thus far. Fast forward to the day of the wedding, we go to check- in, they try to charge some couples more then the rate provided and they charged my sister twice. When speaking to customer service after our stay; they were unapologetic, non-responsive, and ultimately offered $50 for our troubles. Thanks.. This place is not worth the trouble.

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