Econo Lodge Cuba I-86

MIS MANAGEMENT AND FRAUD Fraud and theft at Econolodge at Cuba , NY , USA. We did not have a reservation, we pulled off I-86 , on Nov 3, 2024 around 10pm and ask for a single kind bed room. Checked in, got a room key. Entered room with our key, and discovered someone already in the room. Went back to desk, they apologized, and gave us a new room, 2 queen beds. Shower had mold, toilet was shimmed up on a piece of wood, and there was an odor in the room. We stayed as it was late and had a long day ahead of us.

Nice Little Motel We stayed one night to visit family that were staying on Cuba lake. It was convenient and close Everything was very clean and comfortable. It was quiet and provided all we needed. They even brought a breakfast to go bag before we turned in for night for the next day

2nd stay Went back to visit friends and relatives. Stayed there last fall to rescue a pup in Friendship. This visit my 2 dogs stayed with us overnight. Room 110 was great. Owner is as well. Very quiet location even if located just off from 86. Friendly people that loved dogs. This is do not miss location that is pet friendly.

Do NOT expect this to be your usual Econolodge OMG. Let's start with the good. It's a short list. The room was clean and quiet. Easy to find off the highway. Bed was fine. The bad. This is an old motel, probably from the 80's and it looks like it. Think Mom and Pop style. My room looked like I was staying in someone's spare bedroom. One ceiling light. Personal care items-not Econolodge branded-scattered throughout. No closet or rack to hang clothes. No coffee maker or even cup in the room to use for drinking. Tiny TV. Did I mention that I had to kill a wasp as soon as I checked in? The pictures on the web site must be from some other Econolodge. Check in for some unknown reason took very long. The guys at the desk seemed kind of clueless. And the worst part? NO BREAKFAST and NO COFFEE! I got no explanation why and was handed a bag with an apple, granola bar, yogurt and a pop tart! I hope the company that paid for this gets a refund. If I was paying I would insist on one! Unless you are desperate avoid this place.

Excellent customer service The hotel is a family oriented place to stay. I come monthly and the staff make me welcome every time. No issues with the room that I get. The rooms are always clean. I would recommend this hotel for a stay.