Hosteria Las Quintas Hotel

wake-up, like it or not It’s 7:40 am, Sunday 24, 2023, with intense hang over after a serious 75th birthday’s party and suddenly an extremely loud music wakes us up. Nothing a do about nothing. I’ll won’t come back. It’s announced AA nice que hotel. No way

Lots of plants Garden focused hotel near a supermarket and walking distance from some good restaurants. Simple breakfast on the weekdays and buffet breakfast on the weekends. Would definitely stay here again. Gym is really lacking. Rooms are fine however the outlet is inconvenient to access to plug in your charger.

My favorite hotel in Cuernavaca I have stayed at Hosteria Las Quintas several times over the years, sometimes for just a few nights and most recently for two weeks during 2022. The pros: the grounds are beautiful, spacious, well-maintained and peaceful. I wish I had reserved a few afternoons just to enjoy the gardens. The landscaping is a work of art. The dining area is in a lovely garden setting and a perfect place for a leisurely meal. The room was comfortable, clean and up to date. Everything worked. I saw no insects. The neighborhood is nice with shops and restaurants within walking distance. There are beautiful sitting areas scattered throughout the property...all utilizing gorgeous fabrics, materials and artwork. There's an excellent grocery store right across the street and a bank ATM about a block away. The cons: There are lots of corporate events and parties here, which can be noisy, However, when I was in my room I couldn't hear the event noise. The guests in the room above mine urinated off the balcony on Saturday night. The restaurant has delicious food and was always open when I wanted to eat or drink. During my most recent visit, I found it hard to eat in the restaurant unless I wanted to eat a large meal...they don't offer small, a la carte items. My only real complaint about Las Quintas is the front desk staff. I found them unfriendly and not very helpful. There were certain charges on my bill that I didn't understand and the front desk seemed annoyed when I asked for an explanation. Everyone else (the cleaning staff, the bell-hops, the restaurant staff, etc.) was wonderful. Overall, Las Quintas is my favorite hotel in Cuernavaca, and I'll probably return. Compared to other hotels in Mexico where the hosts are tremendously friendly and accommodating and constantly going the extra mile to make you feel welcome and comfortable, Las Quintas is kind of a cold place. As long as you go into it not expecting the typical Mexican hospitality, you won't be disappointed.

Wedding weekend in Cuernavaca terrible hotel The rooms have zero noise isolation you can hear everything going on outside and that becomes a real problem for sleeping, ground floor rooms are directly in front to the buffet which makes opening the curtain of your room an uncomfortable experience. Each day I had to go to the reception because the key did not work. Generally a very bad experience for quite pricey rooms

Poor quality of service for the room rate you pay!! The infrastructure of the hotel is acceptable, but the quality of the service is really bad! We couldn’t believe the way they answered when we complained about the lack of lamps on the night tables!! “There’re no lamps in any room in the hotel, if you don’t like it, file your complain.” After you get this answer, finding a spider in the bathroom is a big issue!! Hair dryer? You have to call and ask for one and they make you sign for it!! This is not the quality of service you expect for the room rate!!