Racquet Cuernavaca

Cuernavaca, null Mexico

Racquet Cuernavaca
4
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Pamilyn
1 year ago
Paradise Breathtaking views from my upper-floor balcony. The elevation is mile-high. The grounds are immaculate, though aged. The restaurant has delicious food. The staff so far has been very kind to this gringa from El Norte, and helps me with my Spanish, which is limited but growing. This place is comfortable and lovely, though it could use a touch-up a place or two. Another review complained of hard beds. I do not find it so. I’m rested when I wake up, and I have a pain disorder, so disagree with that finding. Those who complain about breakfast are also mistaken. I order off the menu and am quite satisfied, though the food was not hot this morning.

Amenities

Pool - Outdoor
Center- Fitness
Spa
Internet - Wi-Fi - Free
Childrens Pool
Restaurant

Property Location
With a stay at Racquet Cuernavaca in Cuernavaca (Rancho Cortes), you'll be within a 10-minute drive of Galerias Cuernavaca Mall and La Paloma de la Paz. This family-friendly hotel is 13.8 mi (22.2 km) from Tepozteco Pyramid and 1.1 mi (1.8 km) from Museo de Cuauhnahuac.

Rooms
Make yourself at home in one of the 52 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, a health club, and an outdoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and a hair salon.

Dining
Enjoy a meal at El Patio, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
teresacU818FH
|1 review
Lovely hotel with great staff. What you would expect from a small resort. The hotel is great. The staff was super accommodating and friendly. Rooms are good sized but lighting is very dim. Booked two rooms; in one room most of the outlets didn't work and the ac didn't turn on. The grounds are beautiful and well maintained - busy on the weekends due to tennis tournaments. Food is good, service is a bit slow. Staff was helpful in coordinating transportation. One criticism, the salon did not do a good job with a simple blow and style - not worth the $50 that was spent.
Pamilyn
|1 review
Paradise Breathtaking views from my upper-floor balcony. The elevation is mile-high. The grounds are immaculate, though aged. The restaurant has delicious food. The staff so far has been very kind to this gringa from El Norte, and helps me with my Spanish, which is limited but growing. This place is comfortable and lovely, though it could use a touch-up a place or two. Another review complained of hard beds. I do not find it so. I’m rested when I wake up, and I have a pain disorder, so disagree with that finding. Those who complain about breakfast are also mistaken. I order off the menu and am quite satisfied, though the food was not hot this morning.
paveli277
|1 review
Nice hotel but very unprofessional waiter The restaurant service had in the one hand, very nice waiters and waitresses but also had an incredibly unprofessional and disrespectful waiter (Damian). His approach to being a busy waiter is that the clients have "to accept that breakfast will take about 30 minutes to be served" " to be quiet to allow him to explain his perspective about how to request the breakfast to get a better price or else, assume to be charged more" not to mention that he told us there was no orange juice while other waiters were serving it to other tables all those 2 hours we were there. At the end, we waited 2 entire hours from the moment we arrived to complete our breakfast and an incredibly bad taste for our first vacation day. We spoke with the restaurant manager and while we got apologies and a very nice treatment by all the other staff members the following days, the last day of my stay (business portion of my trip) and to my dismay , when a very important professor with whom I was sharing breakfast asked this same waiter if they could please serve her breakfast as they were taking long and as we were going to be late, his response literally was ""well I'm sorry but you will have to wait as much as needed to get your food"!!!!!!! As I am spending so much time writing this negative review, I hope you can appreciate that if I do it is because it is very upsetting to spend money or the money of companies or institutions that pay this hotel to host their guests to be treated and talked in such an unprofessional way while it is also sad that the hard work of all the other staff members is tainted by one really unprofessional waiter.
873ariw
|1 review
beautiful scenery. I felt very welcomed by everyone there, its a beautiful hotel with beautiful scenery and they have excellent service, the food was excellent and the rooms was super clean. easy check out and nice parking area. love it there.
249adri_np
|1 review
Up to the price The hotel is very clean and safe. It is located in a quiet neighborhood, but the rooms and bathrooms are too old. The employees are very kind... You should take into account that it is not that expensive.

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