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Holiday Inn Express Dandridge by IHG

Dandridge, Tennessee United States of America

Holiday Inn Express Dandridge by IHG
3
Availability
Nick_BMI
1 year ago
Nice Stop We stopped at this nice little hotel during our travels. We were just traveling through, but it is close to Dollywood. We arrived late, but the staff was very helpful and prepared for our arrival. We were traveling with our dog and they were very helpful with instructions on where to walk her and to get in and out of the hotel for her walks. The extra charge for having our dog stay with us was a little on the expensive side. Not that it affected us, but they only accept dogs. The morning breakfast was also very good. The gravy and eggs were very good. The biscuits could have been a little better, but I’ve had plenty at HIE hotels that are much worse. It may have been the time of year, but you really must have a reservation. When we arrive they were already sold out and only accepting reservations.

Amenities

Parking - Free
Internet - Wi-Fi - Free
Pool - Outdoor

Property LocationWith a stay at Holiday Inn Express Dandridge by IHG in Dandridge, you'll be in a national park, within a 10-minute drive of Douglas Lake and Commonwealth Dandridge. This hotel is 2.3 mi (3.6 km) from Revolutionary War Graveyard and 2.3 mi (3.8 km) from Dandridge Town Hall.

RoomsMake yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

AmenitiesTake advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this Victorian hotel include complimentary wireless internet access, a television in a common area, and a vending machine.

DiningA complimentary on-the-go breakfast is served daily from 6:00 AM to 8:00 AM.

Business, Other AmenitiesFeatured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Nick_BMI
Nice Stop We stopped at this nice little hotel during our travels. We were just traveling through, but it is close to Dollywood. We arrived late, but the staff was very helpful and prepared for our arrival. We were traveling with our dog and they were very helpful with instructions on where to walk her and to get in and out of the hotel for her walks. The extra charge for having our dog stay with us was a little on the expensive side. Not that it affected us, but they only accept dogs. The morning breakfast was also very good. The gravy and eggs were very good. The biscuits could have been a little better, but I’ve had plenty at HIE hotels that are much worse. It may have been the time of year, but you really must have a reservation. When we arrive they were already sold out and only accepting reservations.
Hannah O
Horrible management and expired food My husband had a room block code that we forgot to enter when we made the reservation, the woman who checked us in assured us that was no problem and her manager could fix it the next day, but when we approached the manager the following day she was annoyed and short with us. She cut my husband off mid-sentence and when I spoke up she rolled her eyes at me and told us because our reservation was made through IHG she wasn't going to do anything to fix it. I was astonished at how rude she was and because of her behavior I would never stay at or recommend this location to anyone. To make matters worse the yogurts they were serving for breakfast all week were over a week expired which I unfortunately didn't realize until after feeding my infant son one. On our last morning there I checked and they were still serving them, this is basic food safety that was disregarded. Horrible location. There were also ants crawling along the floorboard of our room which was disturbing when we had a baby and toddler crawling around in our room. The shower drain was also clogged.
Marnette O
Check the Evacuation Plan on the door for maximum room rates. We paid $179.00 for our room. When I got to the room, the evacuation plan on the door stated Maximum Room Rate is $130.00 and they won't refund the difference. Corporate won't help, they told me I had to take it up with the franchise property. The manager of the property won't give me a refund and no one will give me the property owner's information. And I can't get past Customer Relations at Corp to get any information. The room and property were very nice and clean. It took two days to get home, I checked the next hotel rooms Evac Plan and their Max Room Rate was $899.00. So, other hotels know the importance of having these updated whether it's in season or not. I'm just sick and tired of big corporations knowing they don't have to be held accountable for much of anything anymore.
Dwayne P
Stay closer to Knoxville, skip this exit This is a full step down in quality from the usual Holiday Inn Express. If you can, stay at a motel closer to Knoxville. It was okay. No big problems, but not as good as expected. It took a couple of tries to get a room that didn't adjoin another. The parking lot is too small and was filled with pickup trucks pulling trailers.
Bobbie G
Unfriendly Staff Gross Breakfast My husband and I stayed here for our Anniversary trip to Gatlinburg. We are loyal IHG customers silver level. Worst experience we ever had at an IHG hotel. Poor customer service. Staff is not friendly or attentive. Breakfast is gross. Addressed issues with GM and she basically called me a liar. Would not recommend.

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