Hilton Garden Inn Des Moines Airport

Des Moines, Iowa United States of America

Hilton Garden Inn Des Moines Airport
2
Availability
Garrett H
1 year ago
If first impressions are lasting, this is the last place you'll want to stay. We arrived, weary from a 10 hour drive and had to wait 8-10 minutes for a front desk person to show. Even after having to holler, "is anyone here?" When he did, David, could not have made us felt more unwelcome and putting him out than I have ever experienced. Rude, reticent to answer basic questions, sorry David, you are among the dung-heap of customer service I have experienced in my 40+ years in the industry, of which I am a part of. Needless to say, he set the tone for a downer experience. Cleanliness was great as far as the room, but David set the the scene for a filthy experience overall.

Amenities

Airport Shuttle - Free
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
When you stay at Hilton Garden Inn Des Moines Airport in Des Moines, you'll be near the airport, within a 15-minute drive of Drake University and Casey's Center. This hotel is 9.5 mi (15.3 km) from Iowa State Fairgrounds and 11.6 mi (18.6 km) from Jordan Creek Town Center.

Rooms
Make yourself at home in one of the 100 guestrooms featuring MP3 docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a banquet hall.

Dining
Satisfy your appetite for lunch or dinner at Johnnys Steakhouse, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Garrett H
|1 review
If first impressions are lasting, this is the last place you'll want to stay. We arrived, weary from a 10 hour drive and had to wait 8-10 minutes for a front desk person to show. Even after having to holler, "is anyone here?" When he did, David, could not have made us felt more unwelcome and putting him out than I have ever experienced. Rude, reticent to answer basic questions, sorry David, you are among the dung-heap of customer service I have experienced in my 40+ years in the industry, of which I am a part of. Needless to say, he set the tone for a downer experience. Cleanliness was great as far as the room, but David set the the scene for a filthy experience overall.

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