Homewood Suites by Hilton Raleigh-Durham AP/Research Triangle

Renovated- good stay This hotel has indeed recently been renovated- I was concerned by past reviews but pleasantly surprised on arrival. Our room was a two bedroom suite (king and 2 queens) and everything was new and clean. We did not use sofabed but it appears to be new as well. I don’t know how full the hotel was during our two night stay but we never heard neighboring guests. The showers have refill bottles of shampoo, conditioner and shower gel, but only bar soap for sink. Ceiling fans in both bedrooms. AC worked well for July. I gave a 5 review in spite of the fact the breakfast was basic Hilton offering (powdered eggs, sausage, oatmeal, breads, whole fruit). The first morning the attendant was a gentleman and possibly he was just filling in but some items were missing and he was just doing the minimum. The second morning the woman attendant was friendly and everything was offered. Elevator could use a sweep. Location was quiet, convenient to airport and Chapel Hill was easy, short drive. I would stay here again.

Cockroaches at Homewood suites We had multiple cockroaches in our room. We were all so disgusted. On the other side of our wall was the noisy kitchen for breakfast which is probably where the bugs were coming from. We left early, skipping the breakfast and left with the worst Hilton experience to date. DO NOT stay at this hotel/motel.

Friendly staff We stayed at Homewood Suites for 3 nights over Labor Day weekend. The staff was extremely helpful and very friendly. Jazmine and Willie at the front desk were truly amazing. They have a nice reception/breakfast area. They also have a free breakfast buffet in the mornings and coffee.. which was very convenient. We will be visiting Durham frequently and will return to Homewood Suites. Thanks for a great stay! Brandi

Bed bug coming 1st room and second room coming cockroach I was stay 5night here on May29 to Jun3. 2023 My dauther said itch after atay here but we don't know reason why until we found bed bug at room(sofa bed mattress). I telling to front desk and the make change room for our left booked night. and I found cockroach at new room(differance floor) so.. when date of checkout Im going to front desk and ask for terminate to our goods. because we don't want bring our goods to our home. it will make more big problum. but they said I should bring all goods to my home now we can't left our goods at hotel after checkout. ??? also they said it is not bed bug. what?... I just ask termination from terminate company to our goods own from hotel for no more big problum. but they said it is not bed bug and they will throw away to our good if we left our goods at hotel. I has call to police for this situation and they provide storege for our goods, but still they said it is not bed bug and they will throw away to our all goods. please look my photo don't you think it is bed bug and cockroach? also I have movie bed bug and cockroach moving at hotel room. it is not possible uproad to here. I will make bill to hotel for replacement cost when hotel really throw away to our goods. I hope no one getting situation like us. remember first room coming bed bug and second room coming cockroach, is you trust to clean this hotel? even also hotel.manager said it is not bed bug, it is not cockroach, it is not our hotel's picture..????? It mean is they not gonna be hire termination company. they will provide same room to ohter guest on today without termination. They must be accept my claim and hire termination company for future. but they not.. they don't want spen time and money fir termination with specialized company. Im one of Gold member at hilton also have Globalist tier at Hyatt. I never has been experiance like this at Big brand Hotel.Im sure this hotel is most worth hilton in the world I will claim at website where I link to youguys. and hire lawer if I need. I will update result about this situation until case will closed.

Not the best of the Homewood Suites Stayed at this hotel while attending the graduation of our niece. Overall, not a great stay. For the price charged by night, this hotel was a big disappointment. The location is great and that’s about it. The rooms were old, worn out and very old couches. The carpet in the room was dirty and stained and it was clear it needs to be replaced. Mold in the bathrooms, garbage bags full in the hallways and left overnight. Breakfast was mediocre, sausages were awful.