La Quinta Inn & Suites by Wyndham Chattanooga - East Ridge

Chattanooga, Tennessee United States of America

La Quinta Inn & Suites by Wyndham Chattanooga - East Ridge
1.5
Availability
Officially U
11 years ago
Worst hotel experience Hands down, worst experience I've had at a hotel. 1) While the staff was not rude, they were not attentive. The employee who checked me in was polite, but, it's a bit unprofessional to "hang out" in front with a couple of obviously non-employees. 2) The room had a non-smoking sign on the door, however, smelled heavily of cigarette smoke. 3) The sink was barely held on with a screw and for some odd reason, the cold water was turned off underneath. Took me a few times of scalding my hand to test the water temp before I thought to check the knob under the sink. 4) The sink appear to have had a magazine sat on it and then stuck to it and no one care to remove the remaining portions of said magazine. 5) There was a lamp cord spliced together and left unplugged, simply sitting on the floor. 6) The bathroom light fixture was hanging down a bit from the ceiling. 7) The carpet underneath the A/C unit was very noticably damaged. 8) Paint on the wall near the A/C unit appeared to have water damage behind the paint as the paint was still intact, but had an air pocket behind it. 9) The corner near the ceiling above the A/C unit looked as though mold was starting to form. 10) Both chairs for the small table in the room where extremely stained. 11) The carpet felt as though it hadn't been cleaned in quite some time. Needless to say, I regretted instantly having not taken my socks and shoes to put on immediately after getting out of the shower. 12) The TV was missing several buttons. I noticed only when my son started sticking his fingers through the holes to try to turn up the volume. I have photos to back up all I have written here, except, of course, the smell and feel of the carpet. Really can't much else other than I don't recommend to stay at this place unless they do a major overhaul.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property LocationWith a stay at La Quinta Inn & Suites by Wyndham Chattanooga - East Ridge in Chattanooga (East Ridge), you'll be within a 15-minute drive of Hamilton Place Mall and Chattanooga Choo Choo Historic District. This hotel is 10.3 mi (16.5 km) from Tennessee Aquarium and 11.3 mi (18.2 km) from Ruby Falls.

RoomsMake yourself at home in one of the 71 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

AmenitiesTake advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and shopping on site. This hotel also features a fireplace in the lobby and a vending machine.

DiningA complimentary continental breakfast is served daily.

Business, Other AmenitiesFeatured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Officially U
|1 review
Worst hotel experience Hands down, worst experience I've had at a hotel. 1) While the staff was not rude, they were not attentive. The employee who checked me in was polite, but, it's a bit unprofessional to "hang out" in front with a couple of obviously non-employees. 2) The room had a non-smoking sign on the door, however, smelled heavily of cigarette smoke. 3) The sink was barely held on with a screw and for some odd reason, the cold water was turned off underneath. Took me a few times of scalding my hand to test the water temp before I thought to check the knob under the sink. 4) The sink appear to have had a magazine sat on it and then stuck to it and no one care to remove the remaining portions of said magazine. 5) There was a lamp cord spliced together and left unplugged, simply sitting on the floor. 6) The bathroom light fixture was hanging down a bit from the ceiling. 7) The carpet underneath the A/C unit was very noticably damaged. 8) Paint on the wall near the A/C unit appeared to have water damage behind the paint as the paint was still intact, but had an air pocket behind it. 9) The corner near the ceiling above the A/C unit looked as though mold was starting to form. 10) Both chairs for the small table in the room where extremely stained. 11) The carpet felt as though it hadn't been cleaned in quite some time. Needless to say, I regretted instantly having not taken my socks and shoes to put on immediately after getting out of the shower. 12) The TV was missing several buttons. I noticed only when my son started sticking his fingers through the holes to try to turn up the volume. I have photos to back up all I have written here, except, of course, the smell and feel of the carpet. Really can't much else other than I don't recommend to stay at this place unless they do a major overhaul.
Cpvaughn
|1 review
Don't stay here!! My husband and I checked in and were escorted to the basement where "the nice rooms" were. It smelled horrible and there were construction workers everywhere. We looked at the "nice room" and were disgusted! The bedding had burns and rips, sheets were stained, and by the run down a/c was a pool of blood on the carpet! The employee acted like it was no big deal and said, "Oh yeah. I think someone had a fight in here last night." Don't even get me started on the toilet! We left. I still shudder thinking about it.
jenarios32
|1 review
Roaches in the Bed!!! I see the other reviews where people are saying just to sleep in your car and that is the best advice anyone can give you for this place! Indoor heated pool? ah, no, more like a boarded up empty pool enclosed by a plastic green house. The unsafe feeling is no joke either, the cops where in an out of the property the whole night and we could hear screaming and fighting up and down the halls. This is the sort of place where drug busts go down and hookers dead bodies are found. I found a roach stuck inside the blanket as if it had been made into it, this place is dirty and disgusting and honestly if there had been a room anywhere else in town I would have happily let them keep the $50 just to be out of there. Immediately upon entering the room and finding a cockroach in the bed I started looking for another hotel for the next night...best decision I made about hotels that night.
Greg S
|1 review
Worst Hotel stay of my life !!! If I could give it a 1/2 star I would. Stopped here on our way back from Floridaat 1:30 am. No rooms at our first stop so this was the next exit and we had stayed at a Knights Inn in Florida with no issues so we thought we would try it again... BIG MISTAKE !! She said she had 2 rooms left. She first sent us downstairs, I noticed an odd smell going down the stairs and when we got to our room and opened the door it was like a tidal wave of... just nasty basement like odor. We went back and told here that wasnt going to work so she gave us the other room on the main floor. No smell but door wouldnt open, air cond. sounded like a freight train when running. I agree with all the other terrible post on this place.... Sleep in your car rather than stay here. I hate to bash a place but it really does deserve it. Save your $ 50+ bucks... NOT WORTH IT.
nerocat611
|1 review
Bad,Bad,Bad Someone in one of these reviews says "sleep in your car". No joke!! You'd save $50 and feel cleaner in the morning. Place is a complete flea bag. Dirty, dingy, disgusting....lots of rifraf in the motel and you can't help but feeling unsafe. Guy handed remote to tv when checking in and it didn't work ayway. You just don't want to stay here!!

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