Quality Inn Edgerton

A nice weekend get away. This hotel was good. The room was quiet and I found the staff to be helpful. The breakfast area was clean and well stocked. The lady was cleaning and restocking during my meal. The pool and hot tub was an added bonus. Overall, a nice stay. Many dining options close by.

Overall Plus, Lingering Resentment I called the hotel direct to ensure that I got a first floor room (no elevator, no handicap accessible rooms). I was quoted $120 bc it was “the Fourth of July,” except I later learned that the price on the hotel’s website (no 3rd party) was $79, so even with a hefty $30 senior discount, I overpaid. Then when my email receipt came, one night was booked at $91, and the other was booked at $90, I presume because they knew no one would holler about a dollar (sounds like a country song…) especially at 11 pm when they’re beat. The carpet was bright and clean, and most everything in good shape. Oddly, there was an unmentioned Jacuzzi IN the room, and it was a little shopworn. Old style tile surround with lifting sealant and dingy rubber jets. One bedside lamp did not work, but I was too tired to find out if it were plugged in. Room was quiet as a tomb. I heard passing voices once and doors clicking shut twice in the morning, the mild thud of feet overhead briefly. Bed was clean, very comfy, but too tall. My fat little legs had a hard time carrying me up its steep banks. Why do hotels think people want to play Princess and the Pea? I’ll be glad when this hokey fad runs its course. I suffer no delusions of grandeur… Bc I read that the weekday breakfast was not worth it - nothing hot but waffles - no eggs, fruit, or meat - I did not bother going down. The irritation that makesnme want to erase a star is that the front desk would not allow checkout later than 11:30 as opposed to their usual 11 am deadline. I could understand if their staff were staying over just to clean my room, but the lone housekeeper had an assembly line of linen distribution to all the rooms - opening every door and dropping supplies - before she even began to clean. She was going to be there until 5 pm at the very earliest. Curmudgeonly, in my opinion.

2 Star hotel with a 2 bit Manager Because of the world we live in today, I had to cancel my reservation for medical reasons (yep, COVID). When I contacted the hotel and spoke to the manager (Jason) requesting a refund due to the situation, he flat out said NO! When I tried to reason and be rationale with him, he got very aggressive and demonstrative...basically telling me he didn't give a %$#@. What an A Hole.

WATCH THE EXTRA FEES !! Watch your room charges !! 1.58 to " rent " the safe.. If your going to rent me a safe in my room, I think you should tell me in advance.. what's next? Resort fees? Phone rental [ that you don't use ] So.... the only weapon against these fees are low ratings.. And repeate lost business... wont be staying here again.. diamond member says bye bye

Quiet clean comfort Friendly , prompt attention from the host. CLEAN, comfortable beds with extra pillows. We purposely passed several other hotels in favor of a quiet place to stay. This hotel did not disappoint. Quiet rooms, cool A/C and comfortable beds. So appreciated!