Holiday Inn Express Hotel & Suites El Centro by IHG

A bit above the average HIE This facility is right off Interstate 8. It is clean, room service daily (w/o having to ask), and ample free parking. The breakfast is pretty basic (not a lot of options for vegan - no dairy substitutes for milk or protein in the morning). The staff is friendly and professional.

Beautiful facility; a couple of cons. Another facility that does daily service w/o having to ask; a win-win! Everything was really wonderful. There were, though TWO negatives. The 24/7 hot drink/coffee was great, but seriously condensed pump creamer, even for breakfast? NASTY!!!! I had to go out and buy my own creamer and keep in the mini fridge in our room. And, then, the printing center only offered blank 3-hole punch paper. Again, I had to go buy regular 8 1/2 x 11 paper. I've never seen a business except contracts and business correspondence on 3-hole punch paper. I did ask, and they said that was all they had.

Great hotel and comfortable beds. Nice staff and very clean rooms. On our way home to San Diego a Winter storm blew in and the highway patrol turned us away from entering the freeway because of high winds so we had to return to El Centro and find a hotel. This is the one we chose and we had the best sleep ever. Beds super comfortable. Clean hotel and great staff. I would suggest adding half n half creamer for breakfast. And boiled eggs. Other than that everything find.

An Oasis in the Desert! What a delightful surprise when we were looking for a hotel in this new area for us. We were delighted with the cleanliness, welcoming front desk people, and the room!! We had a King-Size Bed which was wonderful and even the pillow selection was perfect for my husband and me (not always the case on the road) - as he likes firm and I like soft!! There was even a coffee bar in the room with an under-counter refrigerator that was very handy for our personal snacks/sodas. The bathroom is spacious with a long counter so I was able to spread out my make-up/hair prep products and my husband still had room to shave and brush teeth. Very practical and light and bright. The location is perfect as it is visible from I-8 but not noisy at all. It is so handy to get back on freeway going in either direction. We stayed long enough to enjoy 3 mornings of the complimentary breakfast bar which is delicious and waaaay more than just pastries: We had bacon one morning with eggs, sausages and cheese omelets another morning, potato selections, there is hot oatmeal or instant plus cold cereals and fruit, bagels, muffins and the HIE "famous" cinnamon rolls. The coffee bar is well stocked as is the juice bar. I'm not naming all the dishes but just to give you an idea of all there is to choose from! The hotel says they are undergoing a renovation, but we were not interrupted with any noise and from what we could see it was beautifully done. The business area has multiple computers and the breakfast room turns into a great meeting place and lounge area through the day. The pool area in back is well laid out and very spacious so no one has to feel crowded. There is also a hot tub. We didn't utilize either but were able to look down at the pool and BBQ area and see other guests enjoying the facilities. We were fortunate enough to meet the General Manager, Calista Fulton, who was delightful. She was very professional and gracious with our compliments and appreciation for her hotel and it is easy to see that her staff respects yet likes her as it is just a smooth-running and welcoming hotel. We will go back to this hotel whenever we are in the area again.

Excellent Staff and Clean Room!!! My son and I needed to stay in El Centro for a night. There were mixed reviews for this hotel, but I chose it anyway because I am an IHG member and could use my points. Well, I am glad we did. We got in late and check in was super quick and smooth and pleasant (front desk person at desk on 06/30/22 at about 10:45 pm was awesome - named Lililia maybe?). We got a great room on the top floor as requested and they were able to give me a check out time that was a little later because the hotel was not full. Also we were going to have to be out (to work in the area) before breakfast and so they offered to make us a bagged breakfast; it was ready first thing as soon as we went down in the morning. The room was extremely clean with the usual toiletries and a pod-type coffee maker. It was quiet and comfortable with an AC that worked great. It is close to everything, including some fast food restaurants that came in handy for our late arrival. Parking is easy and very well lit so I felt comfortable leaving my car for the night. And yes, things are under construction but they are containing the mess and dust and it did not adversely impact our stay at all. Another thing that impressed me was that they really do read the notes for requests; when I double checked on the request for a top floor and late check out, they said oh yes we have your request, you are good to go! I need to stay in El Centro for about 10 nights over the next 6 months and will choose this hotel if it is the same or similar price to other same level hotels in the area (used most of my points for this stay); in other words, it will be my first choice from the top 5 rated Tripadvisor hotels as long as it is a similar price. Unfortunately that appears not to be the case for my next stay in the beginning of August, but I will keep checking to see if that changes. Thanks for a terrific visit with over-the-top service!!!