Yomo Mola Park

Stolen money!!! STOLEN MONEY !!! We were in vacation and in the first day we go to visit the near places. Next day when we left, I noticed in the car while checking for passports, that from my wallet were missing 50€. The ladies from the cleaning were in our room in the first day between 2pm-4pm. When I called back the hotel several times, the manager has a very rude and aggressive attitude towards me, I said that it is unacceptable and I want them to provide me a solution, also to check who was in our room during that cleaning interval. But he told me several times he can't tell me. Also, after this, I scrolled down in this hotel Booking's reviews and I had the surprise to remark stolen money also from other people this year, and from others objects, like Airpods headphones. When I told the manager that I noticed these too, he told me that are lies. I specified that for his future clients, this will be a serious problem and this is impossible! I can't believe that this is STILL happening in 2023. Our vacation was ruined after this incindent!!! It's such a shame to ruin the image of the hotel for 50€ and to have this kind of attitude towards your customers. Very disappointed and for SURE we will not come back. Not even recommend. If I could have the possibility, I would rate -1.

Loved it! We really enjoyed our stay at this hotel. Stayed in the junior suite and it was spacious, clean, comfortable and quiet. The staff was friendly, breakfast was ok, everything was near and Caldea spa (highly recommend that one as well) just next door. Price-quality ratio extraordinary.

Didn't feel comfortable Very noisy rooms - you can hear everything going on around you - in the corridor, other bathrooms and other bedrooms. I didn't feel secure. Shower head over bath, and a lot of brown decor, didn't make for a good experience. Left after one night.

Conveniently located beside Caldea Spa Booked this hotel through Weekendesk. Yes, I know, I should have booked it directly but weekendesk's offer stated a welcome gift and free bottled water which were non-existent when we arrived. Such a scam, but probably not the hotel's fault. They should check their contract with weekendesk though if they have one. Anyway, Hotel's check in time is a bit late, 16h00. I'm not sure if it is the standard check in time in that area but it is the latest check-in time I've ever had with staying in hotels. We sent a message that we arrived early but the room was not ready when we arrived, which is understandable as they cannot promise early check in. Since we arrived early, the receptionist asked us to do a pre check-in. They don't have their own parking area. You would need to pay and get a card from the hotel which will give you access to the caldea spa parking area right across the street. Pre check in was fast although I find it unecessary for them to ask for identification from all the people that are staying in the room. Usually, in all the places i have stayed in, they would only ask for one ID. But again, maybe it is standard practice in Andorra, i'm not sure. After check-in, we parked our car and walked around the city then enjoyed the caldea spa. We went back to the hotel and was greeted by a male receptionist this time. He barely spoke english and an understandable french, but he was nice. He gave us the keys to the room which was located on the 3rd floor. The room though had two single beds eventhough we booked a double. So We had to ask the receptionist to change our rooms which he quickly did. Although they never offered assistance with luggage. Usually when there is a need to change the room, hotels would usually offer luggage assistance, but it's ok as we managed. Finally got the room with the double bed, and it was ok. Functional but not well kept. A bit dirty and you could see that it needs refurbishment. I see wear and tear all over and the small mirror's extending fixture was broken. Also, the air conditioning didn't deem to work properly as it was quite warm in the room so we just opened the windows. The room had no view and wifi was not very fast. I got disconnected a couple of times Which was frustrating. We had half board, and dinner wasn't very good. Not a lot of options and the food tasted like they were frozen or came from the can and were just heated in the microwave. i don't recommend eating there. Bed and pillows were decent and we slept well. Breakfast buffet was good with a lot of sweet and salty options. Although the staff were not really as helpful as the staff during dinner time. Check-out was fast although we had to go back to return The parking card and get our deposit back. They should just give disposable parking tickets next time to lessen the hassle. Overall, it was an ok stay. You get what you paid for, but wouldn't really recommend staying there as there are other better 4 star options in the city. Although it would be a convenient accomodation if you came to andorra for the caldea spa.

Good stay Room is nice with modern decor. There is a safe, fridge, coffee maker. Because of Covid, you had to reserve a spot for the breakfast buffet. Choice was decent but it was pretty busy. Hotel is within waling distance to restaurants and main shopping area.