Comfort Suites Eugene University

Eugene, Oregon United States of America

Comfort Suites Eugene University
4.5
Availability
Botzworth
1 year ago
A good night stay Stayed one night in a king suite. The room was clean and the bed was a welcome sight after 15 hours of travelling coast to coast. Shower was good with plenty of hot water. Breakfast was ok but the egg omelet things and the biscuits were a bit cold and needed to be popped in the microwave to be edible. The hotel is convenient to the interstate with an easy off and on. It is a bit isolated though with only a Denny's and a gas station. If you need more than that plan ahead. We checked in at 10 pm which felt like 1 am from traveling from east coast. The front desk was friendly and very efficient at getting us checked in.

Amenities

Pool - Indoor
Parking - Free
Internet - Wi-Fi - Free

Property LocationLocated in Eugene, Comfort Suites Eugene University is in a rural location, within a 5-minute drive of Matthew Knight Arena and Hayward Field. This hotel is 2.1 mi (3.4 km) from University of Oregon and 2.8 mi (4.5 km) from Lane Community College.

RoomsMake yourself at home in one of the 67 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

AmenitiesTake advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.

DiningA complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.

Business, Other AmenitiesFeatured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Eugene? This hotel has 420 square feet (39 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
SheJT13
WORST customer service This hotel would not refund my payment of $174.27 when I needed to cancel the day prior due to a Covid illness preventing us to travel. I would never stay at Comfort Inn or recommend to anyone. Worst service ever. It was a hassle calling front desk.
Botzworth
A good night stay Stayed one night in a king suite. The room was clean and the bed was a welcome sight after 15 hours of travelling coast to coast. Shower was good with plenty of hot water. Breakfast was ok but the egg omelet things and the biscuits were a bit cold and needed to be popped in the microwave to be edible. The hotel is convenient to the interstate with an easy off and on. It is a bit isolated though with only a Denny's and a gas station. If you need more than that plan ahead. We checked in at 10 pm which felt like 1 am from traveling from east coast. The front desk was friendly and very efficient at getting us checked in.
Mahoo95
Wonderful place to stay Very comfortable place to stay. The area is quiet which provides for a restful night's sleep. The facility as well as our room was clean. The front office and breakfast staff were very friendly and helpful. The motel is conveniently located near the freeway so access was quite good. I would stay here next time I am in Eugene.
riverturtle
Comfortable and clean stay Very comfortable and clean room. Checked all the boxes- water pressure, the bed was the most comfortable I'd slept on all week (week and a half long road trip) The layout of the room was very nice. Breakfast was decent continental spread. I will say the coffee is your typical tasteless hotel brew which was disappointing but never a deal breaker. Location was just isolated enough to know your car is less likely to be broken into. (it's never zero) Parking was decent. I could see it being tight during peak season. All staff was friendly and helpful.
Brian E
No respect, no dignity....Shame on you Comfort Suites Eugene Warning......Do Not Stay Here!!! We booked an assessable room due to various medical needs. Disabilities are not always visible but I didn't expect the hotel to discriminate against us. Being unwell and having a medical issue while away is embarrassing not always something a person with a disability can control. Instead of being able to openly discuss our needs our stay was terminated. Instead of staying 9 nights we were told to leave after 6 with nowhere else to stay. There was no compassion shown, no respect given for a person with a disability. The manager, front of house and the housekeeper should be trained better, they have really handled this appallingly. To wash bed linen, towels etc is not a huge deal and any extra cleaning costs would have been paid. So, shame on you Comfort Suites Eugene. You handled us without respect and shown us absolutely no dignity.

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