Best Western Plus Chena River Lodge

Fairbanks, Alaska United States of America

Best Western Plus Chena River Lodge
4
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deniseann2022
356 days ago
Wonderful Experience Mckenna at the front desk was extremely helpful and assisted me with early check in. Excellent Customer Service! Breakfast had a great selection and even gluten free items. Coffeemaker, microwave and refrigerator in the room was nice to have! Room was very clean!

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Best Western Plus Chena River Lodge in Fairbanks, you'll be in a shopping district, within a 10-minute drive of Fort Wainwright and Chena River. This hotel is 1.6 mi (2.6 km) from Pioneer Park and 1.6 mi (2.6 km) from Pioneer Air Museum.

Rooms
Make yourself at home in one of the 67 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.

Dining
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Cheryl K
|1 review
Go somewhere else We thought "plus" was upscale-This is a dump-We checked is 307-unpacked and when we took off our shoes, the carpet was wet, should have known by the smell, out of 307, into 301, unpacked again-again the carpet was wet and stunk. Packed up again and off to floor 1, oh what a mistake-dirty, stunk, garbage left behind-see the pics
deniseann2022
|1 review
Wonderful Experience Mckenna at the front desk was extremely helpful and assisted me with early check in. Excellent Customer Service! Breakfast had a great selection and even gluten free items. Coffeemaker, microwave and refrigerator in the room was nice to have! Room was very clean!
happytraveler2420
|1 review
Don't advertise a shuttle if you are not providing one. The hotel room was ok. Customer service was poor. Their website stated they have a shuttle and turns out they do not. I called the week before traveling and confirmed that there was a shuttle, they replied with a yes. When I called from the airport, it was a NO. I sent the manager a copy of the amenities sheet that was in my room, and the reply was in so way satisfactory. Learn from me and stay somewhere else more accommodating. I didn't ask for money back, I wanted some extra points, that was not an option.
495terrik
|1 review
Decent hotel but needs improvement This hotel is on the lower end of pricing in the Fairbanks area. You get what you pay for. Though the lobby was really nice and breakfast was good as well. It seems to be going under renovations and a lot of other things were not yet updated. That was somewhat disappointing, especially for what you have to pay for a hotel these days. Also, the outside grounds were relatively dirty and full of garbage, which was hard to take my pets out on
Kamboka
|1 review
Room falling apart Staff were okay. The room was falling apart--backing hanging down from box spring, mattress springs felt and head going downhill d/t wear and tear, curtains with slashes, fire alarm hanging off wall, AC vent hanging off.

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