Staybridge Suites Fargo by IHG

Love the kitchen! King suite with full kitchen. Love the separate bedroom from the sitting area and kitchen. Supplies like pots/ pans provided. Extremely spacious with a breakfast bar area. Bed was comfortable. Bathroom a little older but clean. Breakfast included but get there early as they didn't seem to fill any hot food after 9 am. No pool. One thing they could do is upgrade the televisions. Overall a great stay. Recommend asking for room that does not face the highway.

Suite sleep! We've stayed at this Hotel a couple of times. The service has always been friendly and attentive. The rooms are spacious and clean as is the rest of the Hotel. The breakfast buffet is one of the better ones you'll find. Well stocked with a very nice variety. It is nice proximity to everything.

Could Benefit From Customer Support Training PLEASE READ We booked and paid through Priceline. Checked in and was in our room for 5 hours. Went to dinner and were locked out of the room when we came back. G... at front desk said Priceline transaction didn't go through. They gave room to someone else with our items in there. We had to give G... a debit card and pay for a new night to get back into the room even though our Priceline reservation was paid for and we checked in under it. We booked a new night with a debit card to get our items and left because of a lack of safety and incompetence. He didn't give us a refund, said to call the manager the next day. We did that, female manager said we need a 48-hour cancellation notice. She did a good job redirecting the conversation to say it was Priceline and my fault so no refund for the second debit card transaction for the room we had to book to get our items and leave. Wasn't worth the fight anymore for under $100. We did end up driving to Staybridge in Grand Forks that night to have a pleasant stay. Priceline refunded the Fargo Staybridge and rebooked in Grand Forks- Thanks. It was bad right from the start at Fargo Staybridge. When we checked in, the female desk person wasn't welcoming, but MEAN. I hope you have a better experience.

I’ve had better with less ⭐️⭐️’s (Stars) In my opinion this isn’t a ⭐️⭐️⭐️ hotel. The building looks ok, and the layout of the room was nice. The wife myself, and my daughter stayed in a one room suite on the first floor. The chair in the bedroom had a puddle size stain on it I covered it with a hand towel, so I wouldn’t have to look at it. There wasn’t a closet, or any where to hang up clothes. The bath room had a half roll of toilet paper to split between 3 _’s. The staff weren’t very friendly (not to me at least) We arrived about 1:30pm to see if we could check in, but they said nothing was available there were maybe 3 _’s in the parking lot, but let’s give them the benefit of the doubt. When I checked in the front desk agent didn’t tell me any of the basics like the WiFi code, and when continental breakfast was being served like he did for the ladies in front of me. On top of that you have to ask for sheets and blankets if you are going to use the hide a bed. Last, but not least the so so continental breakfast help were terrible friendly maybe organized, and helpful? L.U.I.F. (Laugh until I farted) they ran out of coffee twice during our two day stay. Not to mention the big pot next to the fruit, and yogurt is Gravy not Oatmeal consider yourself warned. There is no hospitality at all. Staying here was like staying at a motel 6 with inside corridors. If you “only get what you pay for” I should be getting half my money back in the mail _

Not a good experience This stay didn't work out very well for us. I called the hotel a week prior to our arrival because I needed to make an adjustment to one of the three rooms that I had booked, only to find out that that they had changed our room category on all three rooms without advising us. I booked these rooms 5 months prior. I tried to figure out the best solution, including trying to find a different hotel but it was too close to our arrival date and most hotels didn't have vacancies. I was finally able to speak with a manager 3 days prior to our arrival date and all she could do was give us a discount because the rooms I originally booked were given to a wedding party. At this point I didn't have much of a choice but to accept or cancel our annual golf trip with 7 men from Winnipeg, Canada. We made do but there were additional issues. After golf we wanted to use the hot tub only to find out that the pool and hot tub were being renovated. Why wouldn't we be told this ahead of time? I'm sure there were lots of disappointed families and children who were expecting a swim at the hotel. We didn't get maid service once during our 3 night stay even though we didn't put the sign on the door stating that we didn't want it. The first morning the breakfast didn't have eggs. There was a sign that said something about delivery issues. Bottom line is, it wasn't a good experience and we won't be back.