Great Wolf Lodge New England
Fitchburg, Massachusetts United States of America
Great Wolf Lodge New England
3.8
jeredn2026
7 days ago
Top tier customer service Angel and Bredan completely elevated our dining experience. We were a table of 9, and they went above and beyond to make sure that hospitality was their number 1 priority. Attention to detail, customer service, and hospitality were second to none. We appreciate them and their dedication to their profession. Would come back again if just for them.
Need To Know Info
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.
Customer Reviews
Reviewed on
jeredn2026
Top tier customer service Angel and Bredan completely elevated our dining experience. We were a table of 9, and they went above and beyond to make sure that hospitality was their number 1 priority. Attention to detail, customer service, and hospitality were second to none. We appreciate them and their dedication to their profession. Would come back again if just for them.
tammydT495ZK
Fun fun fun Great time all around, from our youngest to our oldest, we all had fun. The staff was amazing, fun, kind and fantastic with special needs children.
N4735AJjenniferh
Lex J on the ropes course He was so patient when my 8 year old got nervous on the ropes course. Made his night. Let him go in with his dad after he got scared and left the first time. My son worked up the courage but the attraction was closing the line in 1 minute. He got him in quick and my son completed the course so fast.
L7182ACmeganc
Had a great stay! It was a great stay. Rooms are clean and comfortable. Plenty of stuff to keep you busy at the resort. Staff were all excellent. Can't wait to go again.
deanitaw
Chaos Customer service does not exist. We paid for 3’nights we stayed one night. Unfortunately, this lodge is associated with Hilton do not expect the same service.