Canterbury International Hotel

Forest Hill, Victoria Australia

Canterbury International Hotel
3.9
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Availability
ianbL6214JM
297 days ago
Nice hotel On first impressions this is a very pleasant hotel. Our huge king size bed is very comfortable and the room is well appointed. Good blockout curtains for a darkened room at night and air conditioner really quiet. Just a couple of little observations worth noting. In the shower there is mould around the bottom of the grouting which could probably be eradicated for a few dollars by a regular squirt of Exit Mould from the supermarket. I went looking for an information folder to see what time breakfast is available but our room doesn’t have one. I turned to the telephone to ring reception but there are no list of numbers on the phone so was unable call anyone. Apart from those little issues it’s a nice hotel.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Pool - Indoor
Restaurant

Property Location
With a stay at Canterbury International Hotel in Melbourne (Forest Hill), you'll be a 1-minute drive from Forest Hill Chase Shopping Centre and 5 minutes from Morack Golf Course. This hotel is 4.1 mi (6.5 km) from Box Hill Hospital and 6.7 mi (10.8 km) from Monash University.

Rooms
Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a computer station, and express check-out. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Trip29453420590
|1 review
Unprofessional, derisive and unsafe for privacy and health's guests, receptionist, made me doubting safety for women travellers We left without the cancellation of the room for the Saturday's night, so with 24hrs advice prior, no refund and extremely stressed due to severly unprofessional receptionist. The hotel had our room not accessible through a lift. No advertise was available, the hotel homepage said the structure had a lift. We found ourself unable to reach the room with our luggage. I went to the receptilonist asking for either a change of room, with lift, so accessible, but there was none available, so i asked for help, she said there was none available but only her. I asked then, hardly, if she could help she said no, but then proceeded to say that she will ask a guy, i thought he was a maid, but then after she asked to the man that was sitting in the foyer, and came back to me, she said when further question on my part about who he was, she answered that he was another guest. I was shocked. I asked to not do that ever again, and asked for a refund. She acted very, very unprofessionally, derisive almost behaviour and after calling the manager, said the refund was not available due to 24hrs policy, we asked to then cancel still the booking and refund the other night that was in the booking and she still refused, we asked then to speak with the manager, she said he was asleep. I was shaking for the shock of having a staff member asking for help to unknown person and not legally responsible of my safety, to escort me to my room with my stuff. TERRIBLE experience. Money will not come back but most of the damaged was the feeling of being in an unsafe situation
Bianstan
|1 review
Cleaning staff are thieves. Management don’t seem to care Stayed with my daughter on the 8th March, checking out at 10am on the 9th. Shortly after leaving realised my daughter had left her AirPods in the room. Called to enquire if they were handed in which they weren’t. A few hours later my daughter checked a tracking app and they were located at the hotel address. We returned and the boy at reception said management had checked with staff and nobody had see them. The tracking app then showed they were in Doncaster (we thought perhaps a guest took them). We drove to the residential address and sure enough it was a man who pretended not to know what we were talking about until we showed him the evidence. He handed them back and when asked where he found them he said it was when making the bed. Common sense for staff in this situation is to hand customers belongings (especially a $380 product) in at reception. Instead their staff acted illegally and stole them. I have emailed the hotel about the matter but have had no response.
insomnia777
|1 review
Dirty old bad breakfast wont recommend Stayed here for two nights , from the pics on the internet looked good but when checked in dirty old needs renovations , the breakfast they charge you for pretty rubbish you better off going outside and having food , bit disappointing , bathrooms showers dirty , room size is good old carpets though the room phone is missing buttons bad presentation . Won’t recommend this hotel to stay For the price they charge you can definitely find much better options . Free parking which was good Other than that I won’t recommend this hotel
Dream46214898955
|1 review
Extremely Disappointed – Unprofessional Service I stayed at this hotel for three nights and ended up sleeping on the floor because the mattresses were far too soft, despite specifically requesting a firm mattress when I booked back in August. At the time of booking, the hotel assured me their mattresses were firm and that my request would not be an issue. However, this was not the case, and I was incredibly disappointed. To make matters worse, the hotel offered no compensation, required full payment upfront at check-in, and has completely ignored my follow-up emails. I would not recommend staying here.
ianbL6214JM
|1 review
Nice hotel On first impressions this is a very pleasant hotel. Our huge king size bed is very comfortable and the room is well appointed. Good blockout curtains for a darkened room at night and air conditioner really quiet. Just a couple of little observations worth noting. In the shower there is mould around the bottom of the grouting which could probably be eradicated for a few dollars by a regular squirt of Exit Mould from the supermarket. I went looking for an information folder to see what time breakfast is available but our room doesn’t have one. I turned to the telephone to ring reception but there are no list of numbers on the phone so was unable call anyone. Apart from those little issues it’s a nice hotel.

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