Sonesta Fort Lauderdale Beach

Excellent- definitely will come back Everything was marvelous The bartenders Steve and Andy were awesome- on top of everything and very friendly Everyone at the front desk ( Allies)were so helpful and polite We were there for 5 days and we couldn’t ask for a better time except for the weather. Highly recommend this hotel and experience the kind and friendly people who work there.

Everything you can expect and more. Evelyn and Rosa, what a team to go above and beyond for a customer. They will give you any and all information needed to fit your needs. They value you for the person you are from the very moment you step through the door. You’re treated with respect and made to feel welcomed right away. Pay the resort fee and you will benefit from saving because of it. Best breakfast you can ask for with great hospitality. Take advantage of the valet for the price it’s amazing.

Awesome experience Had a great experience for my first staycation. Andrea at check in was so sweet and helped with any questions we had! We celebrated

Ripped off in Paradise My wife and I stayed at the Sonesta Ft. Lauderdale from 8/30 to 9/1 to be able to decompress from tumultuous events that we had experienced over the course of several months. In addition, this stay was to be an early birthday present for me since I celebrate my birthday on 9/7. We initially reserved our stay for one night. That being 8/30-8/31. However, after realizing that I had Labor Day off from work, we decided to extend our stay for one additional night. The additional nights stay went from 8/31-9/1. My wife, Venice Armstrong, reserved room 903 which offered panoramic ocean views and we were quite pleased, or should I say ecstatic with the accommodations. We are both retired veterans and are both 100% service connected due to having to pay a higher price for the liberties so many take for granted within our borders. This pleasant diversion from our day to day activities was a welcome event. My wife is currently getting ready to undergo surgery and I find myself having to return to work in order to secure the resources for her rehabilitation after the fact. We had both made sacrifices in order to set aside the necessary resources for this much needed escape. After our first nights stay, we were told that due to the fact that we had reserved our first nights stay with Booking.com, and the second nights stay through Sonesta's on line reservation portal, we would have to check out after the first night and then check back in and resubmit a payment method. No problem. Upon checking out on 8/31, our deposit of $125.00 absorbed a charge of $58 for valet parking and a charge of $48 for breakfast on the day of 8/31. After deductions, we were due a credit of what should have been $19. When my wife checked us in for our second nights stay (8/31-9/1), she used a Cash App debit card and was charged $369. This charged reflected a charge of $244 for the room and an additional $125 for a deposit. We choose to use a Cash App debit card because we had been the victim of fraud and have chosen to use this card so that in the event of fraud we could mitigate the damage due to the fact that this card is not attached to our main bank and we can deposit only what is necessary to it's balance in order to make out of the ordinary purchases. The next day began events that ruined our entire stay and the ripple effects are on-going. Upon checking out on 9/1 at the designated check out time of 11AM EST, we reconciled our deductions and were charged $244 for the room and then were charged another $58 for valet parking. From our initial charge of $369 for this nights stay, we were due a credit of $67. My wife and I decided to eat brunch prior to leaving the area and had elected to use what was supposed to be some of the remaining funds on her Cash App debit card on the find out that at approximately 1:51 PM, the Sonesta hotel charged us another $244 after we had checked out. We immediately contacted the hotel and were given several canned responses by front desk personnel that were more determined to provide canned responses as to the reasoning for this erroneous charge, that awoken feelings of theft since we had just experienced an incidence of credit card fraud, as opposed to providing an apology and expediting the refund of our much needed funds. My wife later let me know that she had intended to use the additional funds this debit card to surprise me with a small token of her appreciation on my birthday. We reached out to the Sonesta on numerous occasions to shine a light on this charge and finally got someone at the front desk to acknowledge the mistake and were told that we would be refunded the "mistaken charge" within two business days and as of this date, which I would like to mention is pass the two business days, we have not received recoupment of these funds that were charged without our permission, nor have we received any type of apology from this hotel. If you are planning a stay in Fort Lauderdale beach in the future I strongly suggest you seek accommodations at other venues as this hotel has demonstrated it is not interested in providing a leisurely stay couple with accurate billing. As a word of caution, in the event that you have already reserved your stay with this hotel, please monitor your credit card during and after your stay. Leroy Smith/Venice Armstrong

Highly recommended! Friendly staff! We spent two wonderful weeks here and loved every moment. The staff is amazing — many knew our names after just a few days — and the hotel is spotless and well maintained. Every room faces the ocean, so the views are perfect, and the location can’t be beat, right across from Fort Lauderdale Beach. The restaurant and bar are excellent, with a great happy hour from 4–7. We’re leaving tomorrow not just a hotel, but friends. Highly recommend!