DUMP DUMP…thought reviews were exaggerated but they were not. Rude person at front desk, you have to ring a bell to wake him up, room moldy and filthy, breakfast was not replenished, no coffee, no full sized pillows, ADA bathtub seat held up by bungy cord, no secure doors, worst hot wet l experience in 50 years…and the smell of the hotel is inexplicable, just disgusting. Please don’t stay here, horrible rip off.

DO NOT BOOK UNTILL YOU READ THIS REVIEW * Where do I start. If there were a rating of zero stars that's what I would hav DO NOT BOOK UNTILL YOU READ THIS REVIEW * Where do I start. If there were a rating of zero stars that's what I would have given this place. The first room I got at this place had a huge stain that greeted you at the front door it was dirty upon examinating the mattress there was bed bug poop in the seams and on the mattress. I did not see a live one only their poop. The manager, a small middle-aged man, did give me another room when I pointed it out to him. The second room was a bit cleaner and the mattress did not have any signs of bed bug poop. The second room sheets had several large stains on them. They did look like they had been washed but they were stained so I requested that they be replaced. Breakfast was not made in the morning although it was 8:00 a.m. the manager's wife she was pleasant offered to make me some hard-boiled eggs which I took on the go with me to work. After pilling the first egg and taking a bite I thought it was soft-boiled since something oozed in my mouth it turned out to be rotten! I then peeled and checked the other two eggs and they were also rotten and moldy from the inside. When I brought this to the manager's attention and told him I wanted to check out and wanted a refund he proceeded to scream, yell and swear at me telling me " to get the hell out!" He continue to swear and scream at me I told him I would call the police but he didn't care and he didn't care what the customer thought! The bad reviews that you have read are absolutely true!! I have never ever had such a horrible traumatizing experience as I had at that hotel. My recommendation to anyone is never ever stay here! I will post my pictures and hopefully they will not be taken down so you can see for yourself. They definitely need the health department alerted to this place. I truly regret not taking more pictures of the filthy rooms and not videotaping the manager as he went off on a rage on me. As I read some of the past post against the manager and is abusiveness towards the customers I should have called the police and filing a complaint for the verbal assault against me. I am hoping that the owners do contact me for further explanation. Hopefully they will fire this manager. This remains to be seen.

This hotel literally stinks. We booked a room at the Comfort Inn because it’s a pet friendly hotel. When we entered our room it smelled strongly of dog urine. Some pet order might be expected, but not a throat burning strong smell. I asked for a different room and the manager/proprietor said all their rooms were pet rooms. I asked for a room that didn’t smell so badly and asked how he expected someone to stay in a room that smelled like that? He became furious, yelling at me and said that we should leave. He was very unpleasant and an extremely poor representative for the Comfort Inn franchise. After leaving, we went down the road to the Best Western, also a pet friendly hotel, where the receptionist was friendly, and the room was very clean with no trace of dog odor. Thank you to the Best Western Rose Garden in Watsonville for saving the day!

Worst Comfort Inn Hotel Do yourself a favor and stay clear of this dump. The hotel is dirty. The breakfast area is filthy. The bathtub and sink in my room did not drain. The air conditioner and heater did not work in my room. The manager man is rude and disrespectful. And lastly, homeless people camp out in the parking lot by the dumpster.

So Comfortable! We had a great stay at this Comfort Inn. It was so quiet and no doors slamming at 2am! Breakfast was good, love those waffles! I wish I would have got the brand on the soft pillows, they were the best sleeping pillows, ever! We feel, we get good value at this chain of hotels.