MERCURE PANORAMA FREIBURG
Freiburg, null Germany
MERCURE PANORAMA FREIBURG
4.5
John V
2 years ago
Outstanding Visit My wife and I recently spent four nights at the Mercure Hotel Panorama in Freiburg-im-Breisgau, using it as base for visiting the Christmas markets in the area. It was a wonderful hotel, centrally located for touring France, Germany and Switzerland. From check-in until departure, our experience was excellent in all regards. Tobias at check-in was friendly, helpful and efficient. The rooms, while not huge, are certainly spacious enough and well-appointed, and the bed was most comfortable. The hotel also boasts an indoor pool and sauna.
I must also give kudos to Edward who, after I took a spill on some ice in the wee hours, was quick to render assistance, make sure I was okay, and got me back to my room. Thanks!
The Mercure Hotel Panorama also boasts an excellent restaurant, Chez Eric, to be covered in a separate review. It gets an honorable mention in the Michelin guide, and that is justly deserved. We ate several meals there, and the food and service are top-notch.
Did I mention that the hotel is pet-friendly? Our puppy was warmly received.
When we head back in that direction, we will definitely book a room at the Mercure Hotel Panorama.
- Hotel year Built - 1972 Year Remodeled - 2013 additional Property Description - Our Guests Enjoy The Excellent Location And Comfort Offered By The 4-Star Superior Mercure Hotel Panorama Freiburg. All 86 Newly Renovated Rooms Have Wifi Access And A Balcony Or Terrace. You Can Take A Relaxing Break In Our Spa Area Featuring A Pool, Sauna And Beauty Area, While Our Four Meeting Rooms Are Ideal For Your Business Or Private Function. The Main Train Station Is 2.8 Miles 4.5 Km Away, And It Is 40.4 Miles 65 Km To Basel Airport. Reach Us By Car Via The A5.
- Hotel year Built - 1972 Year Remodeled - 2013 additional Property Description - Our Guests Enjoy The Excellent Location And Comfort Offered By The 4-Star Superior Mercure Hotel Panorama Freiburg. All 86 Newly Renovated Rooms Have Wifi Access And A Balcony Or Terrace. You Can Take A Relaxing Break In Our Spa Area Featuring A Pool, Sauna And Beauty Area, While Our Four Meeting Rooms Are Ideal For Your Business Or Private Function. The Main Train Station Is 2.8 Miles 4.5 Km Away, And It Is 40.4 Miles 65 Km To Basel Airport. Reach Us By Car Via The A5.
Need To Know Info
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.
Customer Reviews
Reviewed on
Lind L T
|1 review
Very nice location but the incompetence of the staff could only be suitable for a two-star hotel. The hotel is at just a 10-minute drive from the city center of Freiburg and the location is really nice. The view is spectacular and the hotel is well maintained. Unfortunately, the staff is totally incompetent when dealing with customers, and in some cases they even turned out to be unprofessional and disrespectful. Indeed, during our breakfast we happened to be treated rudely by an employee (whose name is Tamta) who responded to us in a very aggressive manner by making a snarky comment about our order, thus embarrassing greatly all the people at the table. Very nice location but the incompetence of the staff could only be suitable for a two-star hotel. We will definitely not go back there and considering the prices I do not recommend it.
kmthoennes222
|1 review
Beautiful setting My husband and I stayed here during our stay in Freiberg. The hotel's location is very nice among the trees with a great view of the old town below. There were many narrow streets on the way up to the hotel, but it's sparsely populated up there so it wasn't a problem. We mostly came across hikers. The hotel staff was welcoming and the room was comfortable. The hotel could do with a bit of an update as it felt a little stale in design. It may have felt that way because the night before we had stayed in a hotel that was less than two years old. There were some trails nearby that we took advantage of with our dog. I wish we had stayed more than one night to truly enjoy the area.
A356HJalisonf
|1 review
Beautiful views in a pastoral setting This is a lovely, comfortable, and extremely quiet hotel on a hill on the outskirts of Freiburg. Both the elevation, the absence of sidewalks, and the distance mean you cannot practically speaking walk to town from the hotel -- but you can get there easily by car or, I suppose, mountain bike if you're a truly athletic type.
And yet it's a lovely choice for those who want access both to Freiburg and also to the Black Forest. It was EXTREMELY quiet, in the best way -- the rooms next to mine were occupied, but I could not hear a single running faucet, television show, or conversation. I only knew I had neighbors when we stepped onto our adjoining balconies at the same time. The view over the city is beautiful. I woke up every morning to the sound of birdsong -- and there are a LOT of birds in the surrounding woods.
I didn't have the breakfast, but based on a truly marvelous bowl of soup I had one night when I returned to the hotel hungry, I would guess the restaurant is wonderful.
John V
|1 review
Outstanding Visit My wife and I recently spent four nights at the Mercure Hotel Panorama in Freiburg-im-Breisgau, using it as base for visiting the Christmas markets in the area. It was a wonderful hotel, centrally located for touring France, Germany and Switzerland. From check-in until departure, our experience was excellent in all regards. Tobias at check-in was friendly, helpful and efficient. The rooms, while not huge, are certainly spacious enough and well-appointed, and the bed was most comfortable. The hotel also boasts an indoor pool and sauna.
I must also give kudos to Edward who, after I took a spill on some ice in the wee hours, was quick to render assistance, make sure I was okay, and got me back to my room. Thanks!
The Mercure Hotel Panorama also boasts an excellent restaurant, Chez Eric, to be covered in a separate review. It gets an honorable mention in the Michelin guide, and that is justly deserved. We ate several meals there, and the food and service are top-notch.
Did I mention that the hotel is pet-friendly? Our puppy was warmly received.
When we head back in that direction, we will definitely book a room at the Mercure Hotel Panorama.
NicolaB465
|1 review
Great location and excellent food This hotel has two highlights: one is the location with the beautiful views over the city and the surrounding forrests. It is also not too far from downtown so instead of always taking a taxi it is a beautiful 15-minute stroll down the hill where you can either take the bus or walk another 10 minutes to get into old town.
The second highlight is the food: a lovely breakfast buffet and even better dining options in the restaurant chez Eric at quite affordable prices.
However, when it comes to pricing, the rates for the - rather small rooms - are too high from our point of view, especially because you even pay extra for the breakfast...