SureStay by Best Western Fresno Central

Fresno, California United States of America

SureStay by Best Western Fresno Central
3
Availability
Matthew U
1 year ago
Pleasantly surprised - Clean and Comfortable This hotel was a pleasant surprise for me. After reading many of the reviews, I was nervous when my company booked me a room here. But boy has this place really turned itself around. The rooms were very clean and the remodel has made the whole place quite comfortable and appealing. Sheets were fresh and clean, shower is nice and hot, mini-fridge and microwave was a great bonus and both worked well, and the staff was really nice. Susanna at the front desk was helpful checking in and out and the manager was quite nice. The wood style floors, tiled bathroom, and the room’s decor all gave it quite a cozy feeling. It’s also walking distance to the Chukchansi Baseball Park, a gas station to grab drinks and snacks, as well as a few decent restaurants. Dominos delivery is a quick option too, with the mini fridge and microwave coming in handy for leftover pizza the next day. After my first night, I felt compelled to write a positive review because I don’t want folks missing out on such a nice spot in downtown Fresno. Maybe it wasn’t incredible before the renovation, but it’s definitely a great stay today. Also, as a side note, the security deposit was released same day as checkout, which honestly was a first for me to see at any hotel. They’ve really stepped up their game here and it shows. Highly recommend giving this place a shot, you won’t be disappointed.

Amenities

Pool - Outdoor
Parking - Free
Internet - Wi-Fi - Free

Property LocationWith a stay at SureStay by Best Western Fresno Central in Fresno (Downtown Fresno), you'll be steps from Tioga Sequoia Craft Brewery and 3 minutes by foot from Chukchansi Park. This motel is 0.2 mi (0.3 km) from Saroyan Theatre and 0.3 mi (0.4 km) from Selland Arena.

RoomsMake yourself at home in one of the 50 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

AmenitiesTake advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.

DiningA complimentary breakfast is included.

Business, Other AmenitiesFeatured amenities include a 24-hour front desk, a safe deposit box at the front desk, and a vending machine. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
jerrimguevara
Dirty Rooms Had to move to several rooms due to pests. Too tired to keep moving to different rooms, cleaned the room myself with my own personal cleaning stuff and physically removed pests myself
Matthew U
Pleasantly surprised - Clean and Comfortable This hotel was a pleasant surprise for me. After reading many of the reviews, I was nervous when my company booked me a room here. But boy has this place really turned itself around. The rooms were very clean and the remodel has made the whole place quite comfortable and appealing. Sheets were fresh and clean, shower is nice and hot, mini-fridge and microwave was a great bonus and both worked well, and the staff was really nice. Susanna at the front desk was helpful checking in and out and the manager was quite nice. The wood style floors, tiled bathroom, and the room’s decor all gave it quite a cozy feeling. It’s also walking distance to the Chukchansi Baseball Park, a gas station to grab drinks and snacks, as well as a few decent restaurants. Dominos delivery is a quick option too, with the mini fridge and microwave coming in handy for leftover pizza the next day. After my first night, I felt compelled to write a positive review because I don’t want folks missing out on such a nice spot in downtown Fresno. Maybe it wasn’t incredible before the renovation, but it’s definitely a great stay today. Also, as a side note, the security deposit was released same day as checkout, which honestly was a first for me to see at any hotel. They’ve really stepped up their game here and it shows. Highly recommend giving this place a shot, you won’t be disappointed.
Brandi C
Do not stay here; spend $110 more and stay at the Doubletree My team stayed here for a conference. This was the DIRTIEST hotel or motel I have ever stayed at, and I have stayed in youth hostels and questionable roadside motels around the world. The dead bolt didn't work, there were hairs on every level of each bed; underneath sheets, in-between sheets, in-between blankets, on top of bedspreads. Bedspreads also had visible stains of what looked like dirt and makeup. The floor was filthy, and the shower tiles and flooring had stains and goop everywhere. I cleaned the floors and bathroom myself since I arrived after 9pm, and my first complaint of the deadbolt not working wasn't meant with much helpfulness. The next morning when I requested all new bedding down to the mattress covers and that the floors get mopped, I was asked, "so you want full service?". Umm, no, I want a basically cleaned room. I will never ever ever stay here again, at any other Travelodge. Also, my colleagues also stayed here and had all the same issues, and it was even worse; broken A/C, so it stayed freezing cold all night and broken pod coffee makers. If this is a Wyndham hotel, I am shocked they don't invest some money and do something about this.
sxmsunshine
Worst hotel I've ever stayed Needed a last minute stop after a long road trip on our way to Yosemite. We checked in after 1am and woke a very unpleasant night manager. The room was a joke ( suppose newly remodeled) the bathroom door would not close because tile was too high. The front door would not lock, (downtown area) so did not feel safe with no lock. (We put the chair to block the entry) the new shower lacked plumbers tape, so the water went everywhere. We were too tired to complain. We were woken before 7am by construction noise. We then complained. I Was charged a $250 security deposit when we checked in. I was told 7 to 10 days to refund my American Express credit card. It is now day 16 and no response or credit issued. This was a horrible stay and the manager could have cared less. I wish I would have had the energy to drive all the way to Yosemite that night. Waste of $142. Plus $250 security deposit. I was insulted by that deposit with a Platinum card.
rabram5735
Disgusting and dirty Room was disgusting and dirty. Service was horrible. Bed linens smelled like they had not been washed. Room did not have security lock. Carpet was so filthy socks were black after a few minutes. Asked for an extra blanket and it was like staff was being put out

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