Holiday Inn Express Hotel & Suites Gadsden W-Near Attalla by IHG

Gadsden, Alabama United States of America

Holiday Inn Express Hotel & Suites Gadsden W-Near Attalla by IHG
4.5
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Stacy R
341 days ago
Wonderful hotel! You must stay here! I'd love to give this hotel 100 stars! Everything from the staff, to the breakfast, to the grounds were perfect! Katrina, the warm and welcoming lady who made breakfast is the definition of southern hospitality! She made us feel like family! We could've stayed there all day talking with her - she was that friendly! Phillip, the general manager is a true gentleman and made sure we had a wonderful stay! He was genuine and made sure we were 1000000% happy with our stay! The rest of the staff with whom we interacted were equally warm and welcoming. If you're traveling through town, stay at this wonderful hotel!

Amenities

Pool - Outdoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Attalla, Holiday Inn Express Hotel & Suites Gadsden W-Near Attalla by IHG is in a regional park, within a 15-minute drive of Noccalula Falls Park and Mary G Hardin Center for Cultural Arts. This hotel is 7.3 mi (11.8 km) from Gadsden Museum of Art and 7.9 mi (12.7 km) from Gadsden State Community College.

Rooms
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.

Dining
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Attalla? This hotel has 400 square feet (37 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Stacy R
|1 review
Wonderful hotel! You must stay here! I'd love to give this hotel 100 stars! Everything from the staff, to the breakfast, to the grounds were perfect! Katrina, the warm and welcoming lady who made breakfast is the definition of southern hospitality! She made us feel like family! We could've stayed there all day talking with her - she was that friendly! Phillip, the general manager is a true gentleman and made sure we had a wonderful stay! He was genuine and made sure we were 1000000% happy with our stay! The rest of the staff with whom we interacted were equally warm and welcoming. If you're traveling through town, stay at this wonderful hotel!
Alli S
|1 review
Overnight Stay The beds were comfortable. The bathroom was very nice and upgraded. The room was pretty clean, nothing to complain about. The check in staff was very nice and friendly. The elevator took awhile, but that’s about the only problem we had while we were there.
CharlaineMarie
|1 review
Wonderful The hotel was clean with nice beds and linens. The lady serving breakfast, was so sweet and helpful. Food was good. I would recommend this hotel for families, businessman, and couples one of the holidays that we have stayed on our trip and we have stayed 20 of them
kjj179
|1 review
Exceptional customer service ! Traveling north from Texas we had a very pleasant overnight stay in the Gadsden area Holiday Inn. We generally go to higher end hotels because of restaurants on the premises and such, but due to time constraints and location we opted for here. The experience was heightened by the wonderful customer service provided. Even at our quick breakfast before leaving the hotel's breakfast area employee, Katrina, went above and beyond to make sure that we had everything needed. We appreciated the attention given in all aspects of this lodging and want to acknowledge it, albeit very delayed. Don't hesitate to stay at this location when you're in the area.
952candyd
|1 review
Prepaid prereserved room not available after traveling 9 hours to get there My company booked the largest 3 bed room in this hotel for me on a business trip, I took my mother and 3 kids with me as we were traveling on to Florida for the week. Upon check in I was informed that my room was not available but that they could put me in a smaller room for two nights and POSSIBLY move me to an even smaller room on the 3rd day. The room was missing a TV, there was no bedding for the 3rd bed, two of the 4 lights were burned out in the bathroom and they provided 3 towels for 5 people. On the 3rd day They called up at 12 noon and said you have to move we are over booked. Luckily my mom was there and hurriedly moved luggage for 5, the 3 kids and everything we had to a two bed tiny room as I was in meetings all day. As she was leaving the room the maid was waiting in the hall to clean the room. My mom asked her to call down the hall if she had left anything. 20 minutes later my mom realized she had left something important and when she went to retrieve it the maid had just tossed it in the trash. When my mom asked why she was very rude. The pool is as small as a residential pool and only has 5 lounge chairs. The best part of this hotel is the sweet little lady at breakfast every morning. She goes above and beyond and she is amazing.!

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