Hilton Garden Inn Richmond Innsbrook

Glen Allen, Virginia United States of America

Hilton Garden Inn Richmond Innsbrook
4
Availability
Trueeasterner
1 year ago
Older property, but it is clean and tidy. It is an older property, and it's dated. They do a good job of keeping it clean. Restrooms near the pool were out of order. Rooms need more lighting. I found my room to be darker than I liked it to be. My door to my room the safety latch, could use some maintenance

Amenities

Pool - Indoor
Spa
Internet - Wi-Fi - Free
Restaurant

Property LocationWith a stay at Hilton Garden Inn Richmond Innsbrook in Glen Allen, you'll be in the business district, within a 5-minute drive of Short Pump Town Center and Elk's Lodge. This hotel is 12 mi (19.3 km) from Virginia Commonwealth University and 12.6 mi (20.3 km) from Broad Street.

RoomsMake yourself at home in one of the 155 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

AmenitiesEnjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a ballroom.

DiningSatisfy your appetite for dinner at Great American Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other AmenitiesFeatured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Glen Allen? This hotel has 2080 square feet (193 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Tracy S
Family Reunion weekend event The staff here was amazing, they went above & beyond for our family event! The banquet room was beautifully arranged with ample space for all. The breakfast options were good. Location of the hotel good, nearby towne center mall, movie theater, nightlife, and restaurants.
Liz M
Stained mattresses Had to keep changing rooms because 8 out of 8 mattresses had stains (see photos). No mattress protectors, only a few had small pads over stained areas. Disgusting! Very disappointed since it's a Hilton property. Front desk very apologetic but there's was nothing they could do about it other than give me room after room.
Trueeasterner
Older property, but it is clean and tidy. It is an older property, and it's dated. They do a good job of keeping it clean. Restrooms near the pool were out of order. Rooms need more lighting. I found my room to be darker than I liked it to be. My door to my room the safety latch, could use some maintenance
ekingsley
It is just OK. This place needs an update. People at front desk are very nice but it ends there. If you want to sleep later than 6 AM chances are you won't because whenever some leaves the door slams. Also lines had holes and everything is bare bones.
Celeste S
A good experience except for breakfast The good: checking in on the app was great. I picked my own room and got a digital key that I never had any trouble with. I checked out with no problems and never had to see or talk to anyone. The room was clean, we had enough towels and the bed was comfortable. We were only staying one night and it was the perfect location for us. the bad/confusing: We did have to pay to park in the lot but it was only about $4 (again, we were only staying one night). When I made my reservation it said there was a breakfast included. I assumed the typical breakfast for a nice restaurant like a Hilton. We've all seen variations of it, some are better than others. I kept getting emails to upgrade to a better room or $10 extras for "breakfast included". HUH? I looked up my confirmation emails and they said breakfast was included. I'm confused. They want you to be confused. There is a free breakfast and a paid breakfast and it is not clear at all when you come down to eat which food is free and which you have to pay $13.95 for. there are very helpful waitresses pouncing on you like car salesman as soon as you walk in offering you food from the $13.95 buffet without telling you what it costs. I had forgotten to warn my husband that this might happen before hand and he had already gotten food from the buffet and I had no idea whether it was free or not. turns out it wasn't. No tip for you!

Explore more