Hilton Garden Inn Grand Forks - UND

Grand Forks, North Dakota United States of America

Hilton Garden Inn Grand Forks - UND
4
Availability
sarahsF1771MW
1 year ago
Perfect for families While the hotel is nice (on site restaurant that is tasty and affordable, 24/7 coffee and tea, clean and comfortable rooms and public spaces, nice outdoor patio), the real crown jewel of this hotel is the staff. The front desk staff (Alicia) came to our rescue many times during the stay and went above and beyond. Let us store our luggage when we arrived earlier than expected, helped us find our way around, made sure the rooms were right, even gave the kids a little token from the treasure chest. If you're staying with younger kids, this is the place to go. The only downside was the value for breakfast- I've had better at hotels where breakfast is included.

Amenities

Pool - Indoor
Pool - Outdoor
Spa
Center- Fitness
Parking - Free
Restaurant

Property LocationWith a stay at Hilton Garden Inn Grand Forks - UND in Grand Forks, you'll be a 1-minute walk from University of North Dakota and 12 minutes by foot from Splasher's of the South Seas. This family-friendly hotel is 0.9 mi (1.4 km) from Alerus Center and 1 mi (1.6 km) from North Dakota Museum of Art.

RoomsMake yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

AmenitiesBe sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include an arcade/game room, gift shops/newsstands, and a fireplace in the lobby.

DiningGrab a bite to eat at Great American Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee.

Business, Other AmenitiesFeatured amenities include wired internet access (surcharge), express check-out, and dry cleaning/laundry services. Planning an event in Grand Forks? This hotel has 2800 square feet (260 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
sarahsF1771MW
|1 review
Perfect for families While the hotel is nice (on site restaurant that is tasty and affordable, 24/7 coffee and tea, clean and comfortable rooms and public spaces, nice outdoor patio), the real crown jewel of this hotel is the staff. The front desk staff (Alicia) came to our rescue many times during the stay and went above and beyond. Let us store our luggage when we arrived earlier than expected, helped us find our way around, made sure the rooms were right, even gave the kids a little token from the treasure chest. If you're staying with younger kids, this is the place to go. The only downside was the value for breakfast- I've had better at hotels where breakfast is included.
BellyRemi
|1 review
Great rooms, restaurant is fair at best. Nice, clean hotel. Pleasant staff. No treadmill in fitness room, which is odd. The 3 egg omelette in the restaurant was so lame. It was the smallest omelette I have ever had with very little fillings. I would give the restaurant a 3/5. The prices for breakfast are too high for what you get. The potatoes are deep fired and gross. Will stay again because the rooms are good, but the restaurant lacks.
Cristy P
|1 review
So-so I picked this hotel because of proximity to UND and because it has a full-service restaurant. I didn't want to have to get out in the evenings when the wind chills were in the -20s to -30s. The room was a nice size, and the bathroom was pretty modern, but beginning to show a few signs of signs of wear. The front desk staff was not overly friendly. The worst experience was ordering dinner. They have the option of room service or picking it up yourself. I went down and got it, which is fine. But it took several times of calling to get someone to answer the phone. The person who it answered, who it turns out was the only person down there (server/cook/bartender, etc), was surly and out of it. When I got down to pick up our order, it was clear this individual was not fully coherent. He was not friendly. I ordered a cocktail and it was the worst old fashioned I've ever had. As was the meager Caesar's salad I ordered. My companion had the grilled cheese and fries, which he said were mediocre. To top it all off we got all the way to the room and there was no silverware in the bag, and I had to go all the way back down. Check-in and check-out on the app were easy. I didn't believe the lower ratings of this place because Hilton Garden Inns are usually so nice, but this experience was less than satisfactory.
Kuvasz1988
|1 review
Great Service This is your typical Hilton Garden Inn. Clean rooms. Good services. Restaurant and bar. On the IND campus. Good location near I-29! I gave this a 4 based on the service. Upon arrival I had a card welcoming me as a Diamond Member. I received a call from the front desk asking how my room was. Great follow up. Thank you!
963suzied
|1 review
Good for an overnight near Aerlus Arena in Grand Forks. We overnighted here to attend a football game at the arena nearby. The room was OK, but the lobby area and staff made it a nice place to stay. Alexa, the desk clerk, was particularly nice and helpful. We were able to check in early. We did not spend much time here, but did sit at the bar and visited with some other guests that night while watching the end of a couple NCAA football games. The hallways and rooms need a bit more attention. They are not as nice as lobby area. The shower pan in our bathroom had black in the caulking around it and was really slippery!!!! Overall, our stay was fine, but like I said, the rooms seem to need some attention.

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