Best Western Executive Inn & Suites

Grand Rapids, Michigan United States of America

Best Western Executive Inn & Suites
4
Availability
914curtisk
1 year ago
A night in GR Check in was a breeze, the location makes it easy to get to nearby atrractions and points beyond. We enjoyed the sofabed to sit and relax and enjoy a beverage. HVAC worked great, set sleeping temp and it held a nice cool temp for great sleeping.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Best Western Executive Inn & Suites in Grand Rapids, you'll be a 5-minute drive from Van Andel Arena and 6 minutes from DeVos Performance Hall. This hotel is 10.2 mi (16.4 km) from Frederik Meijer Gardens and Sculpture Park and 13.5 mi (21.7 km) from Grand Valley State University.

Rooms
Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.

Amenities
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Dining
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Cook3690
|1 review
Go Somewhere Else Front desk is run by teen age/young girls who don't appear interested to customers needs. The first room we got the tv didn't work. When we got to breakfast, no one was watching it to make sure the food was filled up. We had to ask for them to make more eggs because they ran out and none were made. Coffee ran out of creamer twice in 2 days and I had to ask them to fill the creamer. No one is ever present at the front desk, they are sitting on the side so they can' t be seen. Washer was turned off and the water hoses had to be turned on. One man at the front desk couldn't speak very good English and difficult to understand him. We were told that the owner does not come to the property. Does not meet our expectations of most Best Westerns that we have stayed in.
bernieb726
|1 review
A BAD EXPERIENCE! Stained carpet, it really looked bad! I had no choice of coffee in the room, decaf only; the coffee maker top was broken. Hard to contact desk at check-in and check-out. Had called for a wake-up call but never got it. Definitely not worth the money I paid!
Travelthewor
|1 review
Poor customer service Very poor breakfast. Waffle irons present, but no batter available for the time I stayed there. No bowls available for cereal or oatmeal. When I asked front desk about above issues, I was informed that they would be corrected by next day-- no such luck. When I asked again, front desk was very unfriendly to me. I asked to speak with manager Sahil-- front desk clerk stated that she texted Sahil to contact me; however, he ignored request and never contacted me.
914curtisk
|1 review
A night in GR Check in was a breeze, the location makes it easy to get to nearby atrractions and points beyond. We enjoyed the sofabed to sit and relax and enjoy a beverage. HVAC worked great, set sleeping temp and it held a nice cool temp for great sleeping.
Dan L
|1 review
pleasant stay, no complaints Our stay was pleasant, and met best western standards. Room was clean, breakfast was typical continental breakfast, cereal, scrambled eggs, sausage links, biscuits and gravy, waffles, juice, coffee, bagels. Staff was friendly, courteous and helpful.

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