Best Western Gold Country Inn

Grass Valley, California United States of America

Best Western Gold Country Inn
3.5
Availability
Neil G
1 year ago
Not what it used to be. The room was clean, and breakfast was decent, but many things did not work right. The shower in my room dripped continuously. The house phone never worked. The TV didn’t work the first day. The wifi only worked when I sat near the window, and never well. The pool was open but the hot water spa was closed. I had to get my keys recharged three times (a problem that the clerk was completely familiar with). It definitely seems like the management has been cutting corners. I used to stay here regularly but never again.

Amenities

Pool - Outdoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property LocationWhen you stay at Best Western Gold Country Inn in Grass Valley, you'll be in a state park, within a 5-minute drive of Grass Valley-Nevada County Chamber of Commerce and Center For The Arts. This hotel is 2 mi (3.3 km) from Empire Mine State Historic Park and 3.6 mi (5.9 km) from Nevada County Fairgrounds.

RoomsMake yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

AmenitiesTake advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.

DiningA complimentary continental breakfast is included.

Business, Other AmenitiesFeatured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Grass Valley? This hotel has 1442 square feet (134 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Neil G
Not what it used to be. The room was clean, and breakfast was decent, but many things did not work right. The shower in my room dripped continuously. The house phone never worked. The TV didn’t work the first day. The wifi only worked when I sat near the window, and never well. The pool was open but the hot water spa was closed. I had to get my keys recharged three times (a problem that the clerk was completely familiar with). It definitely seems like the management has been cutting corners. I used to stay here regularly but never again.
Dana M
Terrible Hotel Do not stay at this hotel. First of all, it does not look like the picture at all. It was run down. We figured we could overcome this. We walked in the room and the girls feet automatically turned black from the carpet. The next morning we go to eat and there are no plates. The sausage was half burnt, half not cooked. The one person working the buffet couldn’t keep up the entire time we were there. The next day, I found out they had charged us twice. When we checked in I told them we reserved on a third party site. Could I change the card? They said sure. Apparently, that was something they couldn’t do. We ended up having to fight to get one of them cancelled. The pool was absolutely filthy and my kids wouldn’t go in it. One day we needed extra towels and shampoo, body wash, and conditioner. We called and they didn’t come. We called again and they didn’t come. I eventually had to call corporate to get all of this and it took an hour and a half. This was the worst experience we have had in a hotel in years.
ljpaul68
Terrible Keep driving to the next hotel, this one has several issue starting at the front desk……and it gets worse from the pool, room cleanliness and the breakfast, it was all bad.
saguayo04
Paid for deluxe and got standard room Paid for deluxe room and got standard room. Rooms were not properly cleaned and had items that need repairs
Peter O
Horrible maintenance, dirty facility Given a room with a door without wearherstripping. Asked to change rooms (it was snowing outside) and told nothing else available. I could literally see outdoors through the door frame. During check-out, i reserved a room for later in week. It got worse! See next review.

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