Go elsewhere. Horrible stay. I travel to this area twice a month to have visitation with my children. I have stayed at this hotel since it opened. The current ownership is taking it downhill at a tremendous rate. It is not clean. It is not safe. And customer service is a foreign concept to the guy that is the combo owner/front desk person/ room cleaner. Safety - the doors to not latch properly. Some won’t even close at all without reinserting the card. The lobby is rarely accessible and transactions are done at a side window Cleanliness - there was a roach in my shower on arrival and someone else’s underclothes mixed in the bedsheets. The driveway is rough and has tremendous damage that will hurt any non-lifted vehicle. Breakfast and daily room attention does not exist. COVID is blamed but it’s really to save money. The same misspelled sign has been taped to the closed lobby glass door for nearly three years now. Final straw was customer service. I was told that if you don’t CALL directly and book with them, they dgaf what you reserved with Expedia or other service. It will not be honored. Even if you have stage 3 lung cancer, reserved a non-smoking room and are “given” a smoking room. Stay in Clinton. Stay in Conway. Maybe the next owner(s) will care to offer a nice stay

This place was disgusting!! Very dirty. Smelled musty. The main complaint was how poor the ac unit functioned. We could never figure out how to keep it cool without the room getting humid and moist. Our bed was literally damp with moisture because of how humid the room was. We had to open the door multiple times to air it out. We also had something disgusting and crusty on the underside of our comforter. Looked like feces or something. Every time we tried to call/go speak to the manager he wasn’t helpful in the slightest and would even question us. He argued with me when I asked if we could have a different comforter that was clean. We have stayed in many places and are not picky people, but this place was just gross and we will never stay here again! Just drive an extra 15 minutes and stay in Conway. That’s what we will be doing in future

Happy Team Our volleyball team stayed here during the state tournament. The rooms were clean, stocked, and beds comfy. There were no complaints about the rooms and would stay again. The temperature of the hot water was relaxing.

Only place Hotel was decent enough. Seemed clean but only 1 out of 4 lightbulbs in bathroom worked so very hard to do make-up. That wasn’t really a big deal but customer service was terrible. They were VERY unfriendly. Do not count on breakfast. Orange juice and apple juice were basically water with a little flavoring. Absolutely undrinkable. Price was decent although was told two different prices.

Wonderful guest service The manager, Ken, was very accommodating to us as our travel plans changed right at the "one day out" timing for cancellation. He did take care of us. We will definitely repay the accommodation when we travel back in the AR area!!