Holiday Inn Guatemala City by IHG

Guatemala City, null Guatemala

Holiday Inn Guatemala City by IHG
4
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Availability
124jenniferr
3 years ago
Comfort & Security Very pleasant experience overall. I needed help with arranging many details and staff were very helpful! The room was exceptional, although there was only shampoo and lotion, no conditioner, but the shower was hot and the pillows were soft! I felt very comfortable and safe and would definitely stay here again.

Amenities

Pool - Outdoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Holiday Inn Guatemala City by IHG, you'll be centrally located in Guatemala City, steps from Avenida La Reforma and within a 5-minute walk of Plaza Fontabella Shopping Center. This hotel is 0.5 mi (0.9 km) from U.S. Embassy in Guatemala and 0.6 mi (1 km) from Embassy of Mexico in Guatemala.

Rooms
Stay in one of 210 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a living plant wall.

Dining
Enjoy a satisfying meal at Los Comensales serving guests of Holiday Inn Guatemala City by IHG. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Dimas M
|1 review
The worst of the worst One of the worst services I have ever found in this hotel. I stayed at this hotel thinking that the service was similar to the service they offer here in the United States, but now they are disgusting, a total disappointment. I could say that I even felt threatened and harassed, starting from the counter to the cleaning people, they want to charge you for everything. In conclusion, if you want to spend the worst night of your life, I invite you to stay at this trash hotel.
MichaelG0376
|1 review
Great hotel at excellent location The Holiday Inn is in a save neighborhood where you can find excellent restaurants, bars and cafes. Rooms are big and comfortable, clean and have a great service, but I was missing a fridge. The breakfast buffet has an excellent variety of dishes and even if a longer stay you will find different options every day. For me it was of the best buffets in my trip through Central America. The staff in the restaurant is very friendly and attentive and offer an excellent service. Besides generally an excellent service, I had a negative experience at the front desk where they had lost my laundry. Even after two days I didn´t receive it and one member of the staff even indicated that I never turned it in. I needed to ask for the manager to resolve the issue. Mr Fernando, the manager was very nice, and without his support I probably wouldn't have gotten my laundry before heading to the airport. Thank you very much again!
Luisa Salas T
|1 review
Ideal for a short business trip Pros: Clean big room, confortable bed, nice bathroom. Friendly staff, quick check in and check out. Room service delivered within 20 minutes. Cons: Rooms not completely isolated. Could hear traffic and music from next room. Fair price. Perfect for a short business trip.
VisitHonduras
|1 review
Poor service Terrible service from front desk. Elias was exceptionally rude. I know it's a tough time, but really–there is no need to be as lazy and as rude as he was. I was very surprised. I can't recommend staying at this hotel. Consider other hotels on the same block.
124jenniferr
|1 review
Comfort & Security Very pleasant experience overall. I needed help with arranging many details and staff were very helpful! The room was exceptional, although there was only shampoo and lotion, no conditioner, but the shower was hot and the pillows were soft! I felt very comfortable and safe and would definitely stay here again.

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