Great Wolf Lodge Illinois

Gurnee, Illinois United States of America

Great Wolf Lodge Illinois
3.2
Availability
robertmY331YW
6 days ago
We love Helen! During my stay at Great Wolf Lodge, Helen Johnson truly stood out and made our experience exceptional. From the moment we interacted with her, she was professional, attentive, and genuinely kind. She took the time to ensure everything ran smoothly and went above and beyond to make us feel welcomed and taken care of. Helen’s positive attitude, patience, and attention to detail did not go unnoticed. It’s clear she takes great pride in her work and truly cares about the guest experience. Team members like Helen are the reason guests want to return to Great Wolf Lodge. She represents the brand extremely well, and I hope her efforts are recognized. Thank you, Helen, for making our visit such a memorable one.

Amenities

Pool - Indoor
Waterpark
Pool - Outdoor
Childrens Pool
Golf Course
Restaurant

Property LocationWith a stay at Great Wolf Lodge Illinois in Gurnee, you'll be within a 5-minute drive of Gurnee Mills and Six Flags Great America. This family-friendly resort is 7.1 mi (11.4 km) from Lake Michigan and 7.9 mi (12.8 km) from Naval Base Great Lakes.

RoomsMake yourself at home in one of the 414 air-conditioned rooms featuring refrigerators and LED televisions. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and microwaves, as well as phones with free local calls.

AmenitiesDip into one of the 6 indoor swimming pools or enjoy other recreational amenities including a complimentary water park and a lazy river. This resort also features an arcade/game room, gift shops/newsstands, and a banquet hall.

DiningEnjoy international cuisine at Campfire Kitchen, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Business, Other AmenitiesFeatured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
robertmY331YW
We love Helen! During my stay at Great Wolf Lodge, Helen Johnson truly stood out and made our experience exceptional. From the moment we interacted with her, she was professional, attentive, and genuinely kind. She took the time to ensure everything ran smoothly and went above and beyond to make us feel welcomed and taken care of. Helen’s positive attitude, patience, and attention to detail did not go unnoticed. It’s clear she takes great pride in her work and truly cares about the guest experience. Team members like Helen are the reason guests want to return to Great Wolf Lodge. She represents the brand extremely well, and I hope her efforts are recognized. Thank you, Helen, for making our visit such a memorable one.
J3262LYtracyb
Ok stay I enjoyed the politeness, and how on point the lifeguards are. I can swim but feel very at ease for those who can’t and children. Rooms were comfortable and I liked my location. What I am very disgusted with is not the employees but the GWL corporation. I should not pay for a room and still pay for parking that will keep me from coming back. The lazy river should be just that not for children swimming causing unnecessary ruckus that’s why they have wading pools and the wave pool. Lastly, my room was not 24hours it was 4pm -11am checkout! All the $$spent and I count get in my room until 4pm I’m not wanting to be in the water park until room was ready. That’s not cool or professional so another reason I will not be returning.
247daniellet
If you want Great customer service Diviana for the win____ Upon coming into Great Wolf Lodge it was extremely packed with guest moving in and out. I have anxiety and when she called me to her counter she was so calm very explanatory of the policies and very very helpful. The most pleasant experience in a place full of people I literally walked away with all the information I needed for my stay and had no worries. Diviana thank you so much I truly appreciate your kindness you definitely made a difference in my world and with our stay. The Towler family
dmkcc
dark, noisy, ripoff the room from 4pm-11am is all you get. Anything else you touch or need is a rip off. It costs $20 to park your car (per car) $20 to rent a locker in the water park, Rooms are very dimly lit, suppose that saves them the trouble of cleaning them well. Water park is dark and extremely noisy. Not a single hot tub for adults to relax in. Overall experience was meh.
clandestineluxury
This place has gone DOWNHILL This place has really gone downhill. We stayed in a kids junior suite and the toilet was leaking (so we got toilet water on our clothes before we saw it)... the bottom shelf wasn't closing so it stuck out into the middle of the room making it hard to walk... and the bunk beds had a bunch of food crumbs and other stuff all over it. On top of that, they charge $19 for parking now. Plus, we ordered on Groupon who lists the wrong room photos, so we didn't actually know what we were getting. The manager told us she knows Groupon lists misleading photos and there's nothing we can do about it.

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