La Quinta Inn & Suites by Wyndham Chicago Gurnee

Gurnee, Illinois United States of America

La Quinta Inn & Suites by Wyndham Chicago Gurnee
4
Availability
T4704BJpatriciat
1 year ago
Great customer service I previously wrote a review for this hotel on the site and I just received a phone call from the manager apologizing for what I experience at the hotel. She also gave me a discount. I never experienced a hotel calling me back and offering me anything for the trouble I’ve had staying in their hotel..I usually have to ask for some kind of compensation for the situation that I’ve gone thru. That is great customer service.

Amenities

Pool - Indoor
Spa
Parking - Free
Internet - Wi-Fi - Free

Property LocationWhen you stay at La Quinta Inn & Suites by Wyndham Chicago Gurnee in Gurnee, you'll be in the suburbs, within a 5-minute drive of Gurnee Mills and Six Flags Great America. This hotel is 6.7 mi (10.7 km) from Lake Michigan and 7.7 mi (12.4 km) from Naval Base Great Lakes.

RoomsStay in one of 111 guestrooms featuring flat-screen televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

AmenitiesDon't miss out on recreational opportunities including an indoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access and a television in a common area.

DiningA complimentary continental breakfast is included.

Business, Other AmenitiesFeatured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
T4704BJpatriciat
Great customer service I previously wrote a review for this hotel on the site and I just received a phone call from the manager apologizing for what I experience at the hotel. She also gave me a discount. I never experienced a hotel calling me back and offering me anything for the trouble I’ve had staying in their hotel..I usually have to ask for some kind of compensation for the situation that I’ve gone thru. That is great customer service.
Journey55507501122
Best vacation in a long time! Awesome place would stay again I was really impressed with the service that I received in the area around me was very beautiful the rooms are very clean and the fact that they are dog friendly was great. The pond outside features a beautiful blue herring that flies down the side stream. Beautiful. The hot tub and pool were splendid.
msmith883427
It is what it is - Worst TV setup I've ever had. TV setup is garbage. No live guide to help find stuff, and straight out of the 90's. ALSO! Please know if you bring pet there is extra fees.Its not upfront, so it may surprise you to get a $75 extra or $100 charge. Also, House keeping isn't the best. Don't expect bed, and or sheets to be made. Trash, and towels only is what I was told from House keeping when I showed them pasta sauce on our sheets prior to use getting the room. The front desk is great, and the building is in a great location. Outside the House Keeping, and fees not being explained its ok for the money.
noreenpat27
Staff is very friendly. Always willing to accommodate and meet the customers wants and needs. Staff is very friendly. Always willing to accommodate customers wants and needs. Room I stayed in was very clean.
863lj
Great!!!! Had a great time there. The pool was amazing for my granddaughter she loved it. The rooms are comfortable and clean. The staff was AMAZING! Every one of them from management to housekeeping were so nice and friendly. They went out of their way to help with everything. We will stay there again and I hope the staff is the same.

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