Quality Inn Hackettstown - Long Valley

Motel or Hotel? You be the judge. I am not usually one to write reviews……HOWEVER…..upon checking in….. The gentleman at the front desk was very thorough. When we go up to the first floor, the entire floor smelled of rotting food. There were a couple of trash cans filled with trash outside one of the doors. Our first room had ripped curtains and the toilet was broken. He gave us a second room, without so much of an apology for our inconvenience. The second room was missing half the curtains, had mold on the bathroom ceiling, and the white paint they used to paint the tub was pealing off. The peel and stick flooring in the room was lifting up off the floor. If you don’t mind the feel of a motel at a hotel price, this is your place. I wouldn’t even classify it as a, “you get what you pay for” kind of situation. Stay someplace else.

Recommend this hotel Very nice people and very clean property as well as a great breakfast especially the muffins and waffles. They are friendly and welcoming. I would recommend this hotel for anyone in the Hackettstown area. They do an amazing job and we will surely return.

Will not stay here again. This was one awful place to stay. Not quite as bad as the cheapest hotels out there but if you have a choice I don’t recommend it. Unfortunately, we had to stay here because we needed to be near for some family issues. And unfortunately, we had to stay in this place for a week. Would’ve stayed another hotel, but it would’ve been twice as much and four times as far away. There’s not much to choose from in Hackettstown NJ Everything that I’m saying or showing we reported and none of it got fixed. They shake their heads and act like they hear you and understand but you know right away that they’re gonna do absolutely nothing about it. My husband even brought the manager up to look at the curtains and he said he would fix them, but they stayed that way all week Our room stunk cigarette smoke. Not like residual smoke, but somebody like standing outside our door and smoking it was all coming from the bathroom vent so every time we turned on the bathroom light, the vent comes on and here comes all the cigarette smoke. It was pretty disgusting. The bathroom vent is very noisy so every time you have the light on you’re gonna be listening to a racket. The carpets in the room are filthy as you can see , the window curtains not ripped but shredded. At night when you’re trying to close the curtains, you have to really finagle this thing too get the windows covered. Room service was spotty. Sometimes the beds were made sometimes we got towels sometimes we got cups, but never all on the same day. The guys working at this hotel are living in the room across the hall from us. It has a full kitchen in that room and they cook in there every day. If you stay in room 122 I hope you like Indian food because it’s going to be on the menu every night. If you absolutely have to stay here, the one good thing is that the beds are comfortable. I’ll give them that. But you’re going to have to put up with a heck of a lot just for that one thing.

Please Don't Stay at This Hotel! Do not stay at this hotel. The room we were in, was not clean to include the bathroom tub, breakfast was very very poor-cold cereal only, no milk until you asked for it, no coffee cups, again until you find someone to find them. No fitness center. Only occasional help at the check in desk. The door to the room did not have a working double lock. One of the poorest quality hotels I have stayed at in this chain.

Disappointed We booked our stay for one night while in the area for a wedding. The room appeared clean at first look....until we began to settle in. The closet had no pole in the closet to hang clothing on, just the closet floor (which desperatly needed to be vacumed) and the ironing board/iron. Due to this we had to lay our cloths on the luggage rack and the hook on the back of the bathroom door. We found a jar of personal lubricant under the bed from a previous occupant.....gross. The room lacked vacuming, looks like the corners and edges had not been cleaned in a while. After spending 207.11 total for the room, very disappointed.