Quality Inn Harrisonburg I-81

Hotel ok but be aware that they accept pets!! Hotel is clean and has a nice breakfast. Floor in the room looks a bit dirty (old). But everything else is nice and clean. Walls are very thin so you can hear conversations from people next door. The hotel accepts pets and that is horrible since there are barking dogs. For hours… Wifi is availablr but limited to 5 mbits. Next time I pay attention to not take a hotel with pets allowed….

Desperately in need of a makeover and better housekeeping. While traveling home to Pennsylvania from our Folly Beach, South Carolina vacation. We decided to stop overnight at the Quality Inn, Harrisonburg off of I-81, Upon checking into our hotel room, the first thing my wife noticed when plugging in her phone charger was the filth and cob webs behind the nightstand. The bathroom was dingey. There was rust evident in the toilet paper holder. Also, the faucet for the tub / shower was missing its handle and nearly came out of the wall. The kicker was at breakfast when my wife found a hair in her cereal. Overall, it was a horrible experience, and since it was a weekend stay (9/21 to 9/22), the +$200 room cost was a slap in the face. We will never stay here again.

Clean quiet and affordable This hotel was perfect. Great access to the interstate and numerous restaurant choices. Short drive to downtown Harrisonburg. Hotel was clean, quiet and inexpensive. Front desk staff upon check in was very personable. Room was very clean and had everything we needed

Great location just off 81 Room was clean with nice sheets and quiet. Location was perfect with many restaurants walking distance. Breakfast was very limited. No choice of bread, jams

Over sensitive young man threw out a disabled veteran and his wife because he had to pee. My husband and I visited Quality Inn Harrisonburg, Virginia on Saturday, January 13, 2023,. We walked to the front desk and there was a sign on the counter that said the staff would be back shortly or something to that effect. My husband had to use the bathroom very badly. We just put my father in Hospice care that morning, and we were on the road since 10 am driving back to New York. I waited at the counter. My husband turned the corner to look for the restroom. Next, I hear someone, yell, WHOA and my husband say, I'm sorry, I didn't know anyone was in there, and then the employee, his name is Robert, screamed in the hallway, it was locked and arrived in front of me at the desk and with wide eyes said, are you checking in if you're checking in with him, you are not staying here, what is your name, I said, Patterson, he said, you're not staying in this hotel, your reservation is cancelled, I don't care, I will give you refund, but you are not staying. My husband appeared next to me and I asked how he got in the locked door. My husband said he put the end of his key and tried to turn the back of the lock. So now the story behind that is he walked up to the door, jiggled the handle because he was about to go to the bathroom on the floor. Nobody said anything so he jiggled the handle again. Nobody said anything. He thought that somebody might have locked the door by mistake so he tried to turn the little thumbnail screw. The very second he heard whoa, he let go of the door said sorry and stepped 3 or 4 steps to the side. The door never opened. He did not see Robert until Robert walked out of the bathroom, which happened immediately. We told Robert, we were sorry he just needed to use the restroom. He then said "I could call the police!" So my husband went outside to the truck. Robert never said another word to me. He just put the receipt in my hand and said I could go. We are senior citizens, and my husband is a disabled veteran. We have never been treated like this ever! We travel a lot and have never in our lives had a problem with a hotel before. I called to speak to the manager at the actual hotel. His name was Eric. He told me he's sorry this happened but this story is contradicting. He said that Robert said, my husband opened the bathroom door, but he never saw Eric until he stepped out of the bathroom. He did not open the door, he let go immediately, just as anyone would, if you accidentally push open a door when someone is in a bathroom stall. He said, he's sorry, and he stepped aside to wait for someone to come out. It's absolutely outrageous that we were kicked out of the hotel and threatened to call the police. After all of this, and being in the car for 10 hours, we then had to get back in the car again and drive 20 minutes to get to another hotel. It was dangerous with how tired my husbands eyes were. Please look at your cameras, because this ENTIRE story was maybe 4 minutes total, maybe somebody should check in to see whether the employee was doing something wrong in the bathroom and thought he was getting caught because the way he's hands were shaking, something was going on. Absolutely inappropriate response to this situation, and you might want to think about having an employee like that running your hotel overnight alone.