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Comfort Suites Cincinnati Airport

Hebron, Kentucky United States of America

Comfort Suites Cincinnati Airport
3.5

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maryannintanzania
1 year ago
Good airport hotel. Great hotel located by the airport. Comfortable, clean room. Close to restaurants and shopping. You can see Turfway Racing from the hotel. Breakfast was good. They provided airport shuttle which was important to us. On time and courteous. .

Amenities

Pool - Indoor
Center- Fitness
Airport Shuttle - Free
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Comfort Suites Cincinnati Airport in Hebron, you'll be 9.1 mi (14.6 km) from Creation Museum and 12.6 mi (20.2 km) from National Underground Railroad Freedom Center. This hotel is 12.6 mi (20.2 km) from Paycor Stadium and 12.6 mi (20.3 km) from Fountain Square.

Rooms
Make yourself at home in one of the 70 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and microwaves, and housekeeping is provided daily.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.

Dining
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Hebron? This hotel has 529 square feet (49 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
217terryk
|1 review
Room cleaning and towels We stayed two nights and they didn't furnish clean towels or clean the room for the second night. We complained at the front desk and he said there was a sign in the room on a mirror which told about cleaning rooms and towels. We hadn't seen it but did find it at the upper top right side, but who would look for such in an odd place. Also the key cards for our room had to be reactivated for our second night. I will pay more and stay at Holiday Inn Express in the future as they are consistently good.
Kellie S
|1 review
Invaded Privacy! When coming in, the place was in disarray. We noticed holes in the ceiling and uneven floor tiles on the floor. Upon check in, our room was not ready. We had to wait an additional 20 minutes. Once that was done, the front desk clerk went and checked the room to make sure it was clean. Three hours into our stay, the SAME clerk came into our room while we were indisposed. Stating he thought it was vacant. He came in even with the "do not disturb" sign in the key slot, that he removed to put the key in to enter. Upon talking to the GM Robert Griffin, he refused a refund stating it was NOT warranted. Seriously?? Previously a loyal Comfort Suites customer. But I'll never go back.
maryannintanzania
|1 review
Good airport hotel. Great hotel located by the airport. Comfortable, clean room. Close to restaurants and shopping. You can see Turfway Racing from the hotel. Breakfast was good. They provided airport shuttle which was important to us. On time and courteous. .
DebbieT
|1 review
One night was enough. Had a very early flight out of CVG, so spent one night here. VERY close to the airport. Front canopy has been damaged by something, likely a tall truck. Under repair, but a bit odd looking. Front desk staff don't greet you, just wait for you to say something..... most unusual. I was able to check in quite early as it was a weekday, room was clean with fresh-looking bedding. Two kinds of pillows on the bed. Refrigerator contained a bottle of water and pizza left from previous guest. Plenty of electrical and USB outlets, easy to get to as well. Bathroom was clean, with plenty of towels to last the three days before housekeeping returns. Overall not a horrible stay, but the indifference of the front desk staff surely is not welcoming. Do better.
terryl210
|1 review
Rude GM and lousy customer service! The staff for the most part is unfriendly and really do not care if you stay with them or not. Service is terrible. The condition is the rooms is below average. The General Manager is rude and useless. I’ve stayed here several times recently. Only because the rates seemed reasonable. However you don’t even get what you pay for. I’m done with this place and with Choice Hotels.

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