Best Western Hickory

Summer family get away The staff is very friendly and accommodating, from the front desk associates to the housekeeping staff. The pool was nice but could have used a vacuuming, there was leaves floating about. Breakfast was nice but not enough options. The fruit salad was the best

Great location and clean room but uncomfortable matresses The staff was helpful and courteous, breakfast as good had a nice variety. My only complaint is the condition of the mattresses in my room. It was the last room available inside so I could not get a different room and chose to just power through. The mattresses are long overdue to be replaced, the indention of others sleeping on them was bad.

Easy access, great rooms, friendly staff, lots of nearby amenities (shopping, restaurants) Third stay at this property and would definitely stay there every time I’m in the area. Nice, clean rooms. Outstanding value.

Nice stay We had a very nice one night stay. We were welcomed with a couple bottles of water upon check in. The room was nice and we had a very nice hot breakfast.

A GOOD CHOICE We come to Hickory every year for the annual pottery show at the nearby Metro Convention Center and have stayed at 3 different hotels. This is the only one that we have come back to time after time. There are so many hotels in this area of Hickory from which to choose but we've basically had very good stays here each time. At check in Rewards members receive a nice goody bag with bottled water and snacks. In the evening they put out a tray of fresh cookies or a popcorn machine which is a thoughtful touch. The interior rooms are smoke and pet-free and quiet too. All very important features for us. The housekeeping did an amazing job cleaning our room prior to check in! It truly was what I would call clean which is a nice change from most hotels anywhere these days. The breakfast is the best anywhere! You can tell that the management and staff try hard to make it well-stocked and kept neat throughout the hours that it is open . There is a very wide variety of hot and cold food and beverages. Especially notable is the selection of fruits! There were 2 kinds of fruit salads plus bananas, apples, and oranges. My husband did not like the reconstituted eggs at all however and tossed them out. There were other hot foods available plus oatmeal and some cold cereals too. There's a waffle-maker. One day, they made yogurt parfaits! Lots of toppings, like nuts, coconut, raisins, chocolate chips, etc. for whatever you want to put them on! Plus coffee and a selection of teas. The big things that took away my awarding 5 stars instead of 4 are the very low water pressure in the shower. It is not just in this one room, likely being the size of the pipes, not the shower head, so it may not be correctable. Also, the room lighting is terrible as someone in another review mentioned. It's actually dismal at night. This is a problem that CAN be fixed with higher wattage bulbs in the bedside lamp and the floor lamp and with the addition of lighting above the tv perhaps. However, the lighting in the bathroom is excellent! One other thing that could be better is having a selection of bed pillows. They are oddly small and all one density so there is no choice depending on your needs. But overall I do very much recommend this Best Western for overall quality and convenient location.